Apple and Goldman Sachs fined millions for misleading Apple Card holders (www.theverge.com)
from misk@sopuli.xyz to apple_enthusiast@lemmy.world on 23 Oct 17:10
https://sopuli.xyz/post/18361591

#apple_enthusiast

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HootinNHollerin@lemmy.world on 23 Oct 17:43 next collapse

Apple didn’t send “tens of thousands” of Apple Card transaction disputes to Goldman Sachs, according to the CFPB. The CFPB says that Goldman Sachs didn’t complete timely inquires on disputes it received in accordance with federal law, either.

Cardholders were also led to believe that they would automatically get interest-free financing if they bought Apple devices using the Apple Card, but “many cardholders were unknowingly charged interest because they were not automatically enrolled as expected,” the CFPB says. The CFPB adds that for people shopping online, Apple only showed the interest-free financing option in Safari.

schizo@forum.uncomfortable.business on 23 Oct 17:48 collapse

Apple only showed the interest-free financing option in Safari.

I wonder what they’re talking about?

That felt wrong and so I went to check with Firefox+Windows, and sure enough the 0% interest option on my apple card shows up as expected on stuff.

acosmichippo@lemmy.world on 23 Oct 18:20 collapse

they probably fixed it?

schizo@forum.uncomfortable.business on 24 Oct 15:43 collapse

Well I went to look because that option has always been there as far back as I can recall, so I assumed the exact opposite: it’s something they had recently broken.

But, as far as I can tell, once you get to the check out step you can pick pay in full or apple card installments, so I’m just confused as to who this didn’t work for, and why it didn’t. (I’m not doubting that apple is perfectly willing to do this kind of fuckery, just that it doesn’t look like it applies to everyone everywhere all the time.)