NuXCOM_90Percent@lemmy.zip
on 28 Jul 21:51
nextcollapse
Yeah…
Assuming that was true, (presumably) OOP was just wasting their own time AND hurting the CSRs’ statistics because that is going to be the same “someone complained about X” in the logs/reports.
Yes by buying thousands of chirstfascist to call and email and complain. We shouldn’t have to pay to do the same fucking same in reverse. There are millions of us. We should have the power to break them. Get to calling. I have.
Clogging the pipes. Taking up resources. Costing them money and time.
Meh, not really though. The employees are paid whether or not you call. They’re not going to hire more people just to deal with complaints, they’ll just make the wait times longer.
The number of complaints they receive is going to have a bigger impact than a few people wasting time on the phone.
“This thing we did because some whiny group was wasting our time is costing us more time from the complaints.” is a business reason to reverse a decision.
NuXCOM_90Percent@lemmy.zip
on 29 Jul 03:43
collapse
And would just lead to outsourcing even more or encouraging a shift toward “AI” instead.
There are different dimensions here. For the purpose of “hey, maybe don’t glaze the christofacists” it is number of complaints. For the purposes of “Hey, maybe there is a better way than paying these CSRs” it is metrics such as calls resolved per hour and average time per call.
jumping_redditor@sh.itjust.works
on 29 Jul 13:42
collapse
outsourcing is almost always the better option for companies because poorer populations will work for less
VitoRobles@lemmy.today
on 28 Jul 23:29
nextcollapse
Working at big major companies, email/harassment campaigns work.
Some psychopath got the news journalists on my company because we didn’t have a giant American flag in our campus. We were getting hundreds of emails from randos, were getting review bombed online, and they were even sending letters to the CEO.
We called it flag gate internally. And after a month, there’s that stupid flag.
I think it is also worth making the point that this far right-wing group masquerading as feminists is often dishonest about what content is in the media that they are targeting in order to effect its removal (and generate support from clueless individuals on social media). Just because they told the payment processor the platform was full of visual depictions of vile filth doesn’t mean that is what they were really targetting in their removal demands to steam, resulting in removal of things that indirectly referenced events of a sexual nature, not just hentai games. Dipshits on reddit keep framing this as defending rape.
threaded - newest
Yeah…
Assuming that was true, (presumably) OOP was just wasting their own time AND hurting the CSRs’ statistics because that is going to be the same “someone complained about X” in the logs/reports.
It’s how the policy got implemented in the first place, so clearly it works.
Complaining, yes.
Weirdly bragging about wasting half an hour complaining?
And instead we’re both here wasting our time commenting. Is that more productive to you?
Nah, pretty sure the policy got implemented in the first place because the deep pockets of the ideological lobbyist group.
Yes by buying thousands of chirstfascist to call and email and complain. We shouldn’t have to pay to do the same fucking same in reverse. There are millions of us. We should have the power to break them. Get to calling. I have.
I doubt it was phonebanking that did it, that was just the ground level cover. Guarantee they made a direct financial threat against shareholders.
Clogging the pipes. Taking up resources. Costing them money and time.
My last company outsourced call centers and paid per ticket. I promise you this sort of campaign would get noticed and hit the bottom line.
Meh, not really though. The employees are paid whether or not you call. They’re not going to hire more people just to deal with complaints, they’ll just make the wait times longer.
The number of complaints they receive is going to have a bigger impact than a few people wasting time on the phone.
“This thing we did because some whiny group was wasting our time is costing us more time from the complaints.” is a business reason to reverse a decision.
And would just lead to outsourcing even more or encouraging a shift toward “AI” instead.
There are different dimensions here. For the purpose of “hey, maybe don’t glaze the christofacists” it is number of complaints. For the purposes of “Hey, maybe there is a better way than paying these CSRs” it is metrics such as calls resolved per hour and average time per call.
outsourcing is almost always the better option for companies because poorer populations will work for less
Working at big major companies, email/harassment campaigns work.
Some psychopath got the news journalists on my company because we didn’t have a giant American flag in our campus. We were getting hundreds of emails from randos, were getting review bombed online, and they were even sending letters to the CEO.
We called it flag gate internally. And after a month, there’s that stupid flag.
Did this really have to be a ton of screenshots?
Smartwatch-sized screenshots too for some reason?
Gamers rise up
You know what? I’m gonna act as dumb and confused as possible, do the same things as the OOP, on multiple phones.
Hmmm
I think it is also worth making the point that this far right-wing group masquerading as feminists is often dishonest about what content is in the media that they are targeting in order to effect its removal (and generate support from clueless individuals on social media). Just because they told the payment processor the platform was full of visual depictions of vile filth doesn’t mean that is what they were really targetting in their removal demands to steam, resulting in removal of things that indirectly referenced events of a sexual nature, not just hentai games. Dipshits on reddit keep framing this as defending rape.