Substack's UI and 1Password just cost me $2,023
(timmyomahony.com)
from tedu@inks.tedunangst.com to inks@inks.tedunangst.com on 23 Mar 2021 01:51
https://inks.tedunangst.com/l/4848
from tedu@inks.tedunangst.com to inks@inks.tedunangst.com on 23 Mar 2021 01:51
https://inks.tedunangst.com/l/4848
As part of a Zoom call today, I tried to sign up for a $10 monthly subscription on a Substack page to test the user journey. I paid $2,023.
When I’ve clicked my card details in 1Password, it’s entered my expiry year in the hidden, custom subscription amount box (I’m not sure why - is this a 1Password bug?). Because this box has now changed value, the Substack UI has automatically selected this option. I’ve then hit “Subscribe” before I had time to notice and 💸 $2,023.
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