AWS deleted my 10-year account and all data without warning (www.seuros.com)
from Pro@programming.dev to programming@programming.dev on 02 Aug 22:40
https://programming.dev/post/35010932

#programming

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aramova@infosec.pub on 02 Aug 23:04 next collapse

And Google locks entire accounts, including Google Voice, Fi the phone service, email, drive, YouTube, everything cause your kid’s pediatrician needed a photo for a telehealth visit.

Just stop thinking your shit is safe in the “cloud” people. It isn’t. And trusting in a single company to have your back, or even care about you is naive at best.

Fredselfish@lemmy.world on 03 Aug 02:19 collapse

Why I have everything backed up on a hard drive of my own. Wish could build my own server, but don’t have the funds at this time. But pretty close just starting my own internet.

Creat@discuss.tchncs.de on 03 Aug 04:03 collapse

You can run a basic server with an old laptop, desktop, mini-pc, anything. Everyone starts somewhere. If you eventually need ‘more’ or ‘better’, you can figure things out then. Getting started with a used office PC for 40$ off eBay (or anything old you already have) is fine. Just get started.

Fredselfish@lemmy.world on 03 Aug 04:26 next collapse

I have an old Toshiba laptop that put Linux on, I wouldn’t mind turning into a server. I want to build a new gaming rig, then I can take my current rig and turn it into a big server. Definitely like to just wire me and my two sons rigs into our own private network.

JustEnoughDucks@feddit.nl on 03 Aug 07:18 next collapse

That’s perfect! I ran my server on an old HP laptop for 2 years before I put together a desktop SFF server with 2nd hand gaming PC parts.

Just throw Debian or opensuse MicroOS on it and take off!

Even for a step in between the two if you need more storage, I used one of these docking stations that you can get for cheap to add more storage.

Dultas@lemmy.world on 03 Aug 07:20 next collapse

I’m guessing they don’t live with you? And you need to setup a VPN? If so you can do that with a pretty low powered machine. Even a rPi is good enough.

freebee@sh.itjust.works on 03 Aug 07:25 collapse

Just try it with the old laptop. I personally found dietpi the incredibly easy entry. Super bare bones Linux actually meant for raspberry pi and such, but you can run it on any old laptop. Using your all gaming rig might be a high energy usage if you’re just gonna run barely more than a NAS. If you do it with the laptop, take out the battery or put a timer on charger outlet, permanently connected and charging with a system that isn’t actively managing the battery and charging could get you a spicy pillow quickly.

14th_cylon@lemmy.zip on 03 Aug 04:28 next collapse

some home nas can also be budget friendly… or some vps, where you can start small and scale up on-the-fly when you need it.

Dultas@lemmy.world on 03 Aug 07:16 collapse

My NAS is a 10+ year old Dell XPS that I just shoved new drives into. I need to get a rack mounted low power server to replace it but it works fine for now.

nucleative@lemmy.world on 02 Aug 23:31 next collapse

This stuff terrifies me. I’m de-googling as fast as I can and reviewing all my local backups plus add encryption to what stays in the cloud.

nonentity@sh.itjust.works on 02 Aug 23:31 next collapse

The cloud is, and always has been, merely other people’s computers.

Their only legitimate use case is as disposable, transient, dumb nodes and synapses of a system you retain control and agency of.

theunknownmuncher@lemmy.world on 03 Aug 02:15 collapse

It’s truly amazing that Amazon is able to convince anyone that it’s a good idea to store valuable business data on their computers

PrimeMinisterKeyes@leminal.space on 03 Aug 09:01 collapse

People are so eager to relinquish control of their business, even their life, for the tiniest bit of convenience.

AlecSadler@lemmy.blahaj.zone on 03 Aug 00:21 next collapse

JFC this poor dev.

Luckily many of my jobs or clients don’t like AWS and have gone elsewhere. One of my projects is self-hosted (with an off-site backup).

I wish this person the best moving forward, I didn’t recommend AWS before, but I’ll definitely make sure to push against it now.

gravitywell@sh.itjust.works on 03 Aug 00:26 next collapse

Yeah thats what happens when you host your shit on some corporate “cloud”, but will they learn from this and move to self hosting, or will they just find some smaller provider who can do the same rug pull again.

limer@lemmy.ml on 03 Aug 01:18 next collapse

Probably some of both

IHeartBadCode@fedia.io on 03 Aug 01:32 next collapse

If my years have taught me anything, it's the latter.

Fredselfish@lemmy.world on 03 Aug 02:20 next collapse

Well teach me the way to self host on the cheap?

gravitywell@sh.itjust.works on 03 Aug 02:37 collapse

Id be happy to, what kind of services are you wanting to run and whats your home internet setup?

I can message here on lemmy but it might be easier if you want to contact me directly through chat, my contact info can be found here: gravitywell.xyz/#contact

Fredselfish@lemmy.world on 03 Aug 02:44 collapse

Oh nothing special just want to store my music, videos, and games, along with documents and have access to them from anywhere. I have gig a blast with Cox, and I also wouldn’t mind hosting my own websites. Instead of paying for hosting to Siteground.com that can’t even allow me to use Javascript in my code without costing hundreds of dollars a month.

gravitywell@sh.itjust.works on 03 Aug 03:19 collapse

Hosting A basic website (with javascript) is a great place to start.

I mainly use docker for everything and you can get a simple http server docker point it at a folder containing your html files and now you have your own selfhosted website.

Use something like duckdns.org for a domain and dyndns to update the ip address to point to your home ip and have your router forward the http port, now your website can be accessed from outside the home network too.

Once you get a basic website working, its easy to keep going and try adding new services. I use dockge to manage all my docker services now but when i first got started i found dockstarter to be very easy to use, kind of like training wheels for docker until you feel comfortable enough to edit compose files directly.

I currently pay $8/month for a basic VPS which i use because i have a lot of public services but if you are just managing your own stuff or another user or 2 you dont even need that really.

For document storage id go with Nextcloud. If you want to also have dedicated music streaming i really like mStream for its simplicty but theres also a number of other services that support the subsonic protocol which has a lot of good clients to choose from for playback.

Fredselfish@lemmy.world on 03 Aug 04:24 collapse

Thanks I try that out.

Kissaki@programming.dev on 03 Aug 07:24 collapse

Do you mean self-host on your own hardware and infrastructure? At home? Otherwise you’d still be dependent on the server or infrastructure providers.

gravitywell@sh.itjust.works on 03 Aug 09:02 collapse

Do you mean self-host on your own hardware and infrastructure? At home?

Ideally yes, or alternatively if you do need to depend on other people’s infrastructure, choose companies that aren’t massive multi-billion dollar operations that have zero concerns about you or keeping your business.

mindbleach@sh.itjust.works on 03 Aug 01:39 next collapse

The legal battle over arbitrary exclusion is a difficult fight by innocent victims.

Not having backups is a confession by morons with nobody to blame but themselves.

These two things can coincide.

fodor@lemmy.zip on 03 Aug 02:29 collapse

This is not the story of a person with no backups. It’s the story of a person with partial backups.

Be careful before you blame the victim, and if you’re going to do so anyway, at least be accurate about it.

TWeaK@lemmy.today on 03 Aug 03:53 collapse

Eh, the author definitely has more responsibility than he makes out. He’s fully aware that it wasn’t suitable as a backup for all of his stuff (like the book he was writing and all the tutorials), but acts like that shouldn’t matter because he wanted to use it that way to make his desktop workflow better.

dylanmorgan@slrpnk.net on 03 Aug 01:43 next collapse

More reason that other countries developing smaller, regional cloud providers is a good thing. Part of the reason AWS thinks they can get away with this is that there are 2-3 other providers they compete with, and moving is onerous. If there were 200+ cloud providers, there would almost certainly be a standard set of tools and much better customer service.

deur@feddit.nl on 03 Aug 13:45 next collapse

There are 200+ cloud providers. You’re just too lazy to find anything other than public SaaS cloud.

PostaL@lemmy.world on 03 Aug 18:45 collapse

Well, at least for the OP, they made his moving really easy

skisnow@lemmy.ca on 03 Aug 03:20 next collapse

Platform decay strikes again.

Bezos and the shareholders weren’t happy with AWS already being one of the single most profitable products in human history, because capitalism demands unending infinite year-on-year growth.

Whenever you hear them cry that capitalism breeds innovation, the kinds of innovation they’re talking about are this shitty AI profit-maximising algorithm that created OOP’s problem. This isn’t a crazy conspiracy theory either; I’ve consulted in the software dev teams of dozens of major multinationals and the projects were always, without exception, some variant on “how can we replace people” or “how can we reduce costs by doing something slightly worse”.

TehPers@beehaw.org on 03 Aug 08:17 collapse

I’ve consulted in the software dev teams of dozens of major multinationals and the projects were always, without exception, some variant on “how can we replace people” or “how can we reduce costs by doing something slightly worse”.

Always might be an overstatement, but this has been true over the past couple years for myself and the people I know at these companies. Especially right now - upper management seems to be deluded into thinking that LLMs can do anything, or more likely, they’re just trying to sell hype like everyone else just to raise the stock price.

jeena@piefed.jeena.net on 03 Aug 04:02 next collapse

I really need to start backups of my S3 bucket and my Hetzner Server to a local hard drive.

napkin2020@sh.itjust.works on 03 Aug 04:34 next collapse

Before anyone says “you put all your eggs in one basket,” let me be clear: I didn’t. I put them in one provider, with what should have been bulletproof redundancy

This shouldn’t happen and the OOP clearly knows what he was doing but putting everything in a single provider with multiple services clearly is not redundancy.

Horse@lemmygrad.ml on 03 Aug 04:42 next collapse

“i didn’t put all my eggs in one basket, i put them multiple metal boxes… that i paid the same guy to hold for me. it’s different.”

dastanktal@lemmy.ml on 03 Aug 07:54 collapse

During the entire article I kept thinking how it wasn’t best practice to use the same cloud for everything, that you needed a different cloud because occasionally, your account can just get nuked from orbit. People dont understand that these corporations are really just held together with luck prayers and duct tape. Software enables us to develop in the worst ways possible, and then call it production.

douglasg14b@programming.dev on 03 Aug 06:28 next collapse

Multi-cloud is a significant amount of effort to pull off.

Being on one cloud provider across multiple regions is often plenty of redundancy.

Being available across multiple cloud providers is really REALLY difficult

squaresinger@lemmy.world on 03 Aug 06:52 next collapse

Multi-cloud is difficult, that’s true. But having backups outside the single cloud is easy.

That way if your cloud provider pulls the plug, you will have to reconfigure everything but at least your data stays intact.

To be able to recover from something like that you don’t need multiple working cloud setups. You just need backups, so that in an event like OOP’s, you spend a few weeks rebuilding the configurations instead of years rebuilding your projects.

Glitchvid@lemmy.world on 03 Aug 11:42 collapse

It really depends, pulling hundreds of GiB out of AWS for backing up on say GCS is going to add up extremely quickly. The cloud companies make it intentionally painful to leave or interop.

squaresinger@lemmy.world on 03 Aug 16:54 collapse

Even large projects rarely have hundreds of GB of code. They might have hundreds of gigs of artifacts and history, but not all of that needs to be backed up. That’s where tiered backup strategies come into play.

Code (or what ever else is the most painful to recover) is backed up in e.g. git, with version history and many different locations.

Artifacts either don’t need a backup at all, or maybe one copy. If they get lost, they can be rebuilt.

Temporary stuff like build caches don’t need backups.

You don’t even need to backup the VMs. Backing up a setup script is enough. Sure, all of this is more complicated than to just backup your whole cloud storage space, but it also requires orders of magnitude less storage.

Glitchvid@lemmy.world on 03 Aug 17:01 collapse

In this guy’s specific case, it may be financially feasible to back up onto other cloud solutions, for the reasons you stated.

However public cloud is used for a ton of different things. If you have 4TiB of data in Glacier, you will be paying through the absolute nose pulling that data down into another cloud; highway robbery prices.

Further as soon as you talk about something more than just code (say: UGC, assets, databases) the amount of data needing to be “egressed” from the cloud balloons, as does the price.

squaresinger@lemmy.world on 03 Aug 17:29 collapse

Retrofitting stuff is of course difficult. If it’s done from the beginning it wouldn’t be that difficult or expensive.

4TB isn’t that much. That’s small enough that it can fit in a cold backup on a hard drive or two.

Glitchvid@lemmy.world on 03 Aug 17:44 collapse

Multi-cloud is far from trivial, which is why most companies… don’t.

Even if you are multi-cloud, you will be egressing data from one platform to another and racking up large bills (imagine putting CloudFront in front of a GCS endpoint lmao), you are incentivized to stick on a single platform. I don’t blame anyone for being single-cloud with the barriers they put up, and how difficult maintaining your own infrastructure is.

Once you get large enough to afford tape libraries then yeah having your own offsite for large backups makes a lot of sense, but otherwise the convenience and reliability (when AWS isn’t nuking your account) of managed storage is hard to beat — cold HDDs are not great, and m-disc is pricey.

napkin2020@sh.itjust.works on 03 Aug 08:18 collapse

In terms of service availability, yes.

In terms of data backup, no.

Saleh@feddit.org on 03 Aug 08:34 next collapse

Yeah, but he was paying the provider for providing the redundancy on this level.

We shouldn’t blame him on the technical level for what is a problem with the provider on the organizational level. If this had happened to a Fortune 500 company, Amazon would have had an army of lawyers descend on them.

azertyfun@sh.itjust.works on 03 Aug 10:17 collapse

The author put it well:

What if you have petabytes of data? How do you backup a backup? What happens when that backup contains HIPAA-protected information or client data? The whole promise of cloud computing collapses into complexity.

Multi-region cloud computing is already difficult and expensive enough, multi-cloud is not only technically complex but financially and legally fraught with uncertainties. At that point you’re giving up so much of the promise of cloud computing that you might as well rent rack space somewhere, install bare-metal infra, and pay someone to drive there to manually backup to tape every 3 months.

This level of technical purity is economically unfeasible for virtually everyone, that’s the whole point of paying a vendor to deal with it for us. And you know who doesn’t need to put up with the insane overhead of multi-cloud setups? That’s right, Amazon, Microsoft, and Google, who will be getting paid for hosting everyone else’s multi-cloud setups while they get to run their huge infra on their own cloud without fear. The last thing GAFAM competitors - especially OSS projects - need is even fewer economies of scale.

Stop with the victim-blaming, this blunder is squarely on AWS.

deur@feddit.nl on 03 Aug 13:41 next collapse

Lol “victim blaming” used in the context of a situation with no victims is crazy. The author signed a contract that allowed this outcome and is SHOCKED it happened to them. You and their naive asses can enjoy blaming everyone but yourself.

azertyfun@sh.itjust.works on 03 Aug 16:19 collapse

Did you even read the article? Even under the VERY GENEROUS interpretation of contract law that contracts can’t be predatory (which is not a particularly popular philosophical stance outside of cyberpunk fiction), AWS MENA fell short of even their typical termination procedures because they accidentally nuked it while doing a dry-run.

I don’t know where you work but if we did that to a paying customer, even IF there was a technicality through which we could deny responsibility, we would be trying to make it right.

jve@lemmy.world on 03 Aug 23:04 collapse

Yeah this is the right take, IMO.

Good on you to those of you who actually do multi-cloud backups.

Even if this was just a loss of their infrastructure, it would be catastrophic to any company without good infrastructure as code practices.

Not to mention the downtime.

This sure as shit doesn’t look “customer obsessed”.

Angular2575@lemmy.ml on 03 Aug 05:58 next collapse

Trust me, they never delete your data, just your account.

SpaceNoodle@lemmy.world on 03 Aug 06:42 next collapse

Sure, but they’ll never make the effort to let you access your data.

tfm@europe.pub on 03 Aug 06:58 collapse

Basically “try to sue us”

[deleted] on 03 Aug 07:33 next collapse

.

Kissaki@programming.dev on 03 Aug 07:35 next collapse

If they never deleted any data of close accounts, wouldn’t that be a lot of wasted storage space? Wouldn’t it be way too much data?

KyuubiNoKitsune@lemmy.blahaj.zone on 03 Aug 22:47 collapse

As an ex AWS employee, you are so full of shit, it’s leaking out of my screen. It also shows a low level of technical literacy imo.

titey@jlai.lu on 03 Aug 06:54 next collapse

So, 3-2-1 backup, with other cloud service 🫤

Bloomcole@lemmy.world on 03 Aug 07:05 next collapse

Tha’s what happens when you dance with the devil.

Kissaki@programming.dev on 03 Aug 07:31 next collapse

It’s interesting that LLMs emotionally saved them, allowing them to bounce back from a destructive to a constructive mindset.

Reading another post of theirs, they seem to really love AI. Albeit in that post, it feels to me like they took AI responses too literally, with too much meaning (as if sentient, or ignoring potential training bias, etc).

dastanktal@lemmy.ml on 03 Aug 07:58 next collapse

This is a really interesting read, but this dude missed a major component of best practices, which is that your architecture needs to be able to respond to a proper disaster, which includes Amazon just dropping out of the sky and nuking your entire account.

Frankly, it’s shocking that he didn’t have local copies or a home server that he kept backups too. I’ve seen some people mention that a multi-cloud architecture is hard to set up, which is true, it’s also expensive, but I don’t think it would be super hard to set up, like, a blob storage in Azure, or a Google Cloud Storage, to just keep backups of whatever you’re working on. We should always keep in mind that our accounts getting locked is always a possibility.

It’s kinda weird, normally when you hear about things like this, it’s the other way around where somebody was running a major production component on personal infrastructure and couldn’t handle the bare metal.

dyc3@lemmy.world on 04 Aug 01:57 collapse

Yeah the 3 2 1 backup strategy involves local backups

deur@feddit.nl on 03 Aug 14:27 next collapse

The author is an egotistical moron and you should save your time and avoid reading this article. As clearly nobody in the comments has. They just devolve into crying about how important they are, admit heaps of fault and hand wave it as not their problem, and then spout conspiracies about why their account was deleted.

Maybe… just maybe you could have just verified your account in time as you were contractually obligated to do. 3-4 business days with 5 days warning… you’re just incompetent no matter how smart all your Ruby friends and “free AWS consulting” makes you feel.

This moron literally tried to insist that the premise wasn’t that he put all his eggs in one basket because he had “multi-region replication” and claimed independence from US infrastructure.

News flash: AWS is the same company, and that “multi region replication” is AWS replicating their data, not yours. These are features of their platform that underpin their SLA and SLO contracts they signed with you, not YOUR use.

ikidd@lemmy.world on 04 Aug 01:04 collapse

5 days including the weekend then wiping the account is utter bullshit. I think he should have had an off-site and for that I blame him, but this is a ridiculous take.

Coleslaw4145@lemmy.world on 03 Aug 18:02 next collapse

Before anyone says “you put all your eggs in one basket,” let me be clear: I didn’t. I put them in one provider, with what should have been bulletproof redundancy

Tldr; “I didn’t put all my eggs in one basket. I put them into multiple smaller baskets and put those into one basket. That’s still more than one basket right? …right!?”

cley_faye@lemmy.world on 03 Aug 18:26 next collapse

and why you should never trust cloud providers with your only copy of anything

well, yeah. Even the old 3-2-1 backup policy is against that.

davidagain@lemmy.world on 03 Aug 23:55 next collapse

Fuck, this is bad.

Mr Bezos doesn’t give a shit about you.
Never has. Never will.

Ruining your entire life doesn’t bother him in the slightest.

He doesn’t even give a shit about your money,
he has incomprehensibly vast amounts of money
and you don’t make the tiniest molecule of difference to his life.

All he gives a shit about is
extracting
the largest possible amount of money
on average
from the largest possible pool of people
and businesses.

So you don’t matter to him. Not even slightly.
He cares much, much more about a worm he’s never seen that lives under his lawn than he cares about you.
And he doesn’t give a fuck about the worm.

Quit giving Bezos your money, everyone. He doesn’t need it. You do.

TonyOstrich@lemmy.world on 04 Aug 01:46 collapse

Not that I don’t think Bezos is a complete piece of shit, but he is no longer the CEO of Amazon.

Anyway, fuck Jeffrey Bezos.

davidagain@lemmy.world on 04 Aug 09:47 collapse

I think he’s now chairman and certainly still profits from Amazon.

Auth@lemmy.world on 04 Aug 02:12 collapse

Ngl this guy comes off as a massive schizo and I dont believe the story is how he makes it out to be.

I laughed at the part where he went and cried to Grok and Chatgpt.