Emotional expressions shape how help is received in the workplace (news.wsu.edu)
from Pro@programming.dev to science@mander.xyz on 27 May 21:59
https://programming.dev/post/31152282

#science

threaded - newest

Mothra@mander.xyz on 28 May 02:24 collapse

The study, led by Stephen Lee, assistant professor of management, found that helpers who express emotions like gratitude and sympathy are more likely to be seen as having genuine motives and are more likely to foster trust and future collaboration. Conversely, when helpers display pride or contempt, their motives are often questioned, weakening relationships and reducing the likelihood of reciprocation.

You don’t say now, really