224 Injured After Glitchy Diabetes App Drains Insulin Pump Batteries (gizmodo.com)
from sexy_peach@beehaw.org to technology@beehaw.org on 10 May 2024 08:02
https://beehaw.org/post/13707504

#technology

threaded - newest

algorithmae@lemmy.sdf.org on 10 May 2024 13:48 next collapse

That’s horrifying. Why would a potential life-threatening device be controlled by a smartphone app? What functions could possibly not be handled on the pump itself and need to be offloaded? What FDA crook was paid off to allow such a stupid thing to hit the market?

[deleted] on 10 May 2024 13:59 next collapse

.

catch22@programming.dev on 10 May 2024 14:19 next collapse

The problem with this logic is the manufactures have no control over the iPhone update. The article didn’t go into exactly what happened, but it could have been that the device worked fine at launch, but then Apple released an update which caused an issue in the app. Even if it didn’t happen this way I could definitely see it happening. Using an app for critical life sustaining medical devices is like playing Russian Roulette, an update from Google or Apple can put you in the hospital, or worse.

Oneser@lemm.ee on 10 May 2024 17:58 collapse

You need an incredibly robust quality management system to even achieve certification (allowing you to place on the market) when creating systems which include life support function, or functions which potentially could kill a user. All potential changes both within and outside of the manufacturers’ control MUST be assessed and constantly monitored so such issues CANNOT arise.

No one should be able to legally place an unsafe app on the market, or legally perform changes to the app without the necessary checks and balances.

Medical device approvals in most countries are definitely not the wild west. Although they are not perfect.

algorithmae@lemmy.sdf.org on 10 May 2024 14:42 collapse

Why does it need a connection to another device in the first place though? Silicon is tiny and cheap; all the logic, sensing, and scheduling could be done inside the pump.

vox@sopuli.xyz on 12 May 2024 01:47 collapse

interacting with a pump sounds kinda awkward tho, i totally see why some people would prefer some sort of remote control, e.g. an app

XPost3000@lemmy.ml on 12 May 2024 23:07 collapse

I can see the utility, but there should be at least some critical operability in case the phone or app doesn’t work for whatever reason, to help avoid injuries like these

brenstar@midwest.social on 12 May 2024 05:45 collapse

The same reason you don’t carry a camera, a music player, a phone, etc as separate devices in your pocket. Because it’s wildly inconvenient and super frustrating to swap between them. For diabetics in this case, you generally have two separate companies making the pump and the glucose monitor. So at that point you are carrying a phone around, a monitor for your glucose levels, and a controller for your pump. That’s three devices that you need to keep charged and on your person at all times. Not to mention they are generally not slim and sleek and easy to pocket.

The ability to swap between these from a single device and the mental offload that brings can’t be overstated.

That being said, people that use medical services on their phones should not do OS upgrades until they are notified by their makers to be verified and working and should be heavily tested before any updates go out.

Hirom@beehaw.org on 10 May 2024 15:21 next collapse

They should look into exponential backoff

intensely_human@lemm.ee on 11 May 2024 16:46 collapse

I fucking hate when people write safety-critical code with the same level of sloppiness they write social media popup horseshit.

sexy_peach@beehaw.org on 11 May 2024 17:10 collapse

Yup but the employers are to blame

intensely_human@lemm.ee on 12 May 2024 19:56 collapse

Everyone involved is to blame. Writing code that fails causing death is on whoever wrote that code.