In the early years, getting AI models like ChatGPT or its rival Cohere to spit out human-like responses required vast teams of low-cost workers helping models distinguish basic facts such as if an image was of a car or a carrot.

But more sophisticated updates to AI models in the fiercely competitive arena are now demanding a rapidly expanding network of human trainers who have specialized knowledge – from historians to scientists, some with doctorate degrees.

“A year ago, we could get away with hiring undergraduates, to just generally teach AI on how to improve,” said Cohere co-founder Ivan Zhang, talking about its internal human trainers.

“Now we have licensed physicians teaching the models how to behave in medical environments, or financial analysts or accountants.”

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