The CEO of Dropbox has a 90/10 rule for remote work (www.businessinsider.com)
from christophski@feddit.uk to technology@lemmy.ml on 16 Oct 2023 22:44
https://feddit.uk/post/3429392

#technology

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bl4kers@lemmy.ml on 16 Oct 2023 23:13 next collapse

If you look at their Glassdoor you’ll see many complaints about their reorgs. Wonder if that’s related at all

Bluefold@sh.itjust.works on 16 Oct 2023 23:47 next collapse

That’s most tech corporate jobs tbf. Lots of middle managers with nothing much better to do than play musical chairs once a quarter. It’s like that XKCD meme about there being the standard that will clean up the mess of there being so many standards. Surely my way of working will solve all our problems of underinvestment and losing key talent…

rynzcycle@kbin.social on 17 Oct 2023 01:37 collapse

Wow, the Lord's truth right here. I never saw it that way, but it absolutely explains why the last company I left put me through 4 reorgs in 3 years. So many middle managers with nothing better to do while an increasingly smaller handful of people kept the place from burning down.

IllNess@infosec.pub on 16 Oct 2023 23:59 collapse

Telling people to return to the office is gives them an excuse to fire people for not listening to directions.

mp3@lemmy.ca on 17 Oct 2023 00:20 collapse

I’m glad to be in a union.

ZeroCool@feddit.ch on 16 Oct 2023 23:24 next collapse

I’d say, ‘your employees have options. They’re not resources to control,’" Houston told Fortune when asked about what message he had for CEOs who believed in return-to-office mandates.

“You need a different social contract and to let go of control. But if you trust people and treat them like adults, they’ll behave like adults. Trust over surveillance,” he added.

But but but you can’t just treat the servants like people who are capable of completing their responsibilities while managing their own time! What if they finish their work early or take an extra ten minutes at lunch?! Sweet lord, what if they aren’t jiggling their mouse enough??!! Time theft is the most heinous crime in human history!!!1!

- Every other CEO and corporate media stooge for the last three years

ConsistentAlgae@reddthat.com on 16 Oct 2023 23:34 next collapse

I got called back in after “essential employees” became a thing during Covid. I’d been out for 3 days remote work. A month later everyone got called back.

When they found out I’d been back nearly a month before them they asked why I had to come back in.

“How do you know you have slaves if you can’t see them?”

Jax@sh.itjust.works on 16 Oct 2023 23:40 next collapse

Yeah, honestly when I see people claim that CEOs just want people back for the tax benefits I call bullshit.

These are people who have to justify their own existence through control over whatever company they’re a part of. They don’t want you back in the office because they’re afraid you’re screwing them over, they want you back in because otherwise the veil is lifted on how worthless they are as a leader.

0110010001100010@lemmy.world on 17 Oct 2023 00:20 next collapse

I mean, it can be both at the same time.

Jax@sh.itjust.works on 17 Oct 2023 03:43 collapse

Ok, fair enough, let’s compromise on it not being the “primary motivator”.

snooggums@kbin.social on 17 Oct 2023 00:26 collapse

Another thing to keep in mind is that pretty much all the C levels spend the majority of their time doing in person stuff with other high level narcissists where they have to focus on body language to avoid being the victim of interface politics and they don't understand that most other people have positions that require long periods of focus on individual tasks.

Any time they say that people want to be in the office or that interpersonal communication only works in person they are projecting. They just have the ability to force it on everyone else.

SatanicNotMessianic@lemmy.ml on 17 Oct 2023 00:52 next collapse

Honestly, it’s even stupider than that. Everyone who works for me or that o work with is a professional making 6 figures, ranging into the mid-six range. They’re great at their jobs, and prior to Covid we had all kinds of flexibility for who worked where. Now it’s a one size fits all, and I’d honestly be shocked if the company wasn’t losing more money in policing and attrition than it was gaining in some hypothetical bonus of being in the office.

PhreakyByNature@feddit.uk on 17 Oct 2023 00:59 collapse

I love working from home. But I do go in more because it’s partly mandated but I take great flexibility with it. It genuinely helps me to be in a couple of days a week, but I’d like that to be my decision, not management. It isn’t the same for everyone either. Many roles are better off remote tbh. Our employer assesses category of work done and applies some full wfh where it makes sense, but some I feel get mischaracterised.

Melkath@kbin.social on 17 Oct 2023 03:04 collapse

I like almost all of his rhetoric, but his 90/10 rule is only 90 percent of the way to being correct.

aksdb@feddit.de on 17 Oct 2023 05:30 collapse

A few social events make sense. Working completely anonymously doesn’t work IMO. Meeting someone in person is completely different from seeing them on a screen.

Melkath@kbin.social on 17 Oct 2023 07:37 collapse

But why? Why can't that work for you?

So you can ensure that the person who is doing great work isn't one of "them"?

Work is professional. It's work. Social is informal. It's not work.

What exactly is it that makes you need to mix the two?

I am an extremely introverted person with pretty extreme social anxiety.

The only reasons I can come up with for NEEDING to force social situations into work are nefarious.

And notice, I'm not saying work anonymously. Zoom makes sense when the processes are that lacking.

KidnappedByKitties@lemm.ee on 17 Oct 2023 10:34 next collapse

Because it has been repeatedly shown that better social connections help get the right stuff done.

Trust, empathy, and liking each other allows for a generosity in dealings that is very conducive to communication, to problem solving, to finding ways to affect change in the organisation, to train/socialise workers into effective practices, to notice when the work is unbalanced or unaligned with the employee, to correct poor behaviour, and many more reasons.

A competent event organiser could plan to accommodate your introvert preference, and still achieve the prosocial goals.

You could have interactions in smaller groups at a time, have activities/breaks with social recovery (like solo or silent activities, spa/massage/meditation, simulators/noisy activities/activities in heavy gear), have solo parts of group activities (like solo brainstorms or reflective walks), have planned recovery time, etc.

If your social anxiety is that bad, you might need an exemption for health reasons, in the same way a ski trip could exempt someone with a broken leg.

But at least healthy people, including introverts, seemingly benefit immensely from prosocial activities at a workplace.

Melkath@kbin.social on 17 Oct 2023 17:35 collapse

I dont know, just sounds like a extrovert saying a bunch of touchy feely shit that amounts to "I might suck at the job but I have great people skills!"

[deleted] on 18 Oct 2023 12:30 collapse

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[deleted] on 18 Oct 2023 21:01 collapse

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aksdb@feddit.de on 17 Oct 2023 12:02 collapse

I’ve worked in many projects where I met people only over phone and WebEx or similar. It was always pretty “dry” and tensions rose quickly whenever shit on one end hit the fan. Typically after just one personal meeting (kick-off, war-room, whatever) that changed completely. You start to joke together, you let your guard down more easily. You talk differently, even on the phone and in virtual meetings then.

I also often enough witnessed people bitch at each other over some formulation in a pull request or a comment in a chat room. In person they completely behaved differently and were able to talk it through.

Not everyone ticks the same, but in a large team you can be sure to have at least some people who have an easier time reading body language than hearing nuances in a voice filtered through a microphone. And for these people it’s then less stressful to work stuff out in person.

Melkath@kbin.social on 17 Oct 2023 17:41 collapse

So from this I hear "stress out the introverts to bully them into silence and it's so much easier for the extroverts scheduling the meetings to figure out where they can claim credit having only scheduled meetings".

Gotcha.

aksdb@feddit.de on 17 Oct 2023 18:00 collapse

Well, welcome to society, which consists of different types of personalities all mixed together. You want to stress-out everyone else too. That isn’t better. There is no one-size-fits-all solution. As others said: the solution is to have individual exemptions, not preventing everyone from get-togethers in the first place.

Edit: btw. not even “introvert” is a good-enough category. I am also introvert and am completely depleted of energy after a day in the office or a team event. But I still enjoy it. You need to force me to attend, but afterwards I am typically glad I did.

Melkath@kbin.social on 17 Oct 2023 18:39 collapse

I have said nowhere to prohibit social people from being social outside of work.

This entire thread is about forcing everyone to socialize with their coworkers for 10 percent of their time on the clock.

Stop goal post moving.

waspentalive@lemmy.one on 16 Oct 2023 23:47 next collapse

Company before COVID: “We have 32 buildings across 5 campuses in 3 cities” After Covid: “We have 32 empty buildings no one will buy from us for enough to even break even. If we sell them no we lose millions, but they just sit empty”

Nougat@kbin.social on 17 Oct 2023 00:03 collapse

Company probably doesn't own the buildings. Company is leasing the office space from the building owner(s) ... who are probably executives and/or board members.

Melkath@kbin.social on 17 Oct 2023 03:02 collapse

Your last sentence contradicts your first sentence.

Nougat@kbin.social on 17 Oct 2023 03:18 collapse

No it doesn't.

Melkath@kbin.social on 17 Oct 2023 03:49 collapse

The company doesn't own the buildings, but the owners of the company, the ones that would see the bonus money for selling the buildings (company savings on rent and a terminated lease), own the buildings.

So there are a lot of mental gymnastics, but the punchline is that the company does own the buildings with a lot of rotten little pockets in the irs filings...

Your initial and final statement, while both true, do very much contradict eachother.

Nougat@kbin.social on 17 Oct 2023 14:14 collapse

I get what you're saying - yes, the owners of the company also own the buildings - but that is different from the company owning the buildings.

Semi-Hemi-Demigod@kbin.social on 17 Oct 2023 00:23 next collapse

This means 90% of the year is spent on remote work, and the remaining 10% is dedicated to employee off-site events.

I think that's about right. Maybe a couple days per quarter for a department, and then a few days a year with the whole company together. Enough to get a good rapport with your coworkers, but not so much you hate traveling for work.

"If you trust people and treat them like adults, they'll behave like adults. Trust over surveillance," said Houston.

If you give people good metrics to hit, they'll hit them. If you don't have good metrics then you rely on seeing asses in seats to know if people are working.

hiddengoat@kbin.social on 17 Oct 2023 00:52 next collapse

If you give people good metrics to hit, they'll hit them. If you don't have good metrics then you rely on seeing asses in seats to know if people are working.

By the same token, if you give them stupid-ass metrics you create your own turnover.

I worked for a call center that had metrics based on prior month performance. If you didn't match, you were out. Okay, fine, except this was retail. Oh, you didn't take as many calls in January as you did in December? You're out.

Welcome to corporate reality. It's all run by idiots.

Semi-Hemi-Demigod@kbin.social on 17 Oct 2023 00:59 next collapse

I bet they had a huge amount of turnover in March because they couldn't hit February's numbers in January

anachronist@midwest.social on 17 Oct 2023 01:37 next collapse

Actually this makes sense from a corporate asshole perspective: the need for call center employees is seasonal. So you hire call center employees before the holiday season, and then the system auto-fires all the excess employees for missing their quota after the end of the season.

hiddengoat@kbin.social on 17 Oct 2023 02:59 collapse

The problem with that is it applies throughout the year. Those weren't the only unattainable metrics.

To give you an idea of what this place was like, I was shitcanned because I spent too much time in "UNAVAILABLE" status. For two whole days I was "UNAVAILABLE." It was on the last day of one month and the first day of the following month. When the next review came up I was auto-termed because I missed my "AVAILABLE" numbers two months in a row.

I was "UNAVAILABLE" because I had been promoted and was in training for two days. My trainer told me to be "UNAVAILABLE."

Apparently that wasn't a good enough reason for being "UNAVAILABLE." Rather than correcting it or even trying to stick up for me my manager gave me a "Sorry, nothing I can do."

Nordstrom, by the way. Garbage company. Do not work for them.

ElBarto@sh.itjust.works on 17 Oct 2023 04:55 next collapse

I work for a corporate retail store, I always tell new workers who start asking questions why we do things this way not that way that there’s no point, there is no logic or thought put behind every decision this company makes.

mnemonicmonkeys@sh.itjust.works on 17 Oct 2023 16:21 collapse

MBA’s are a plague

Melkath@kbin.social on 17 Oct 2023 02:28 collapse

I mean, you get your opinion, but I just disagree.

Remote means Remote.

Being forced to stand in a field and eat hot dogs with my coworkers doesn't accomplish anything but subject me to learning things I shouldn't need to know about my coworkers and being forced to share things I don't want to share with my coworkers.

I have never once attended a "team building" event and liked my coworkers more after.

In fact, the opposite happens. I learn who is religious. I learn who is racist. I learn who denies climate change. I learn who is a horrible parent bit thinks they are the best parent.

I'm not friends with my coworkers. I cowork with them, and as a data analyst/process Automator, I can do that through zoom.

beirdobaggins@lemmy.world on 17 Oct 2023 02:37 next collapse

I wonder what your coworkers discover about you…😜

Melkath@kbin.social on 17 Oct 2023 02:39 collapse

Probably nothing they like.

But when an out of touch CEO isn't trying to force us to be "a family", they love my work, and that's all I care about at WORK.

Semi-Hemi-Demigod@kbin.social on 17 Oct 2023 02:43 collapse

I have never once attended a "team building" event and liked my coworkers more after.

That sounds like a you problem. I've had a great time at all of them.

Melkath@kbin.social on 17 Oct 2023 03:01 next collapse

I mean sure.

So are you saying you are a proponent of causing a problem for me? Because you have a great time, you endorse forcing me to go against my will?

I guess I'm not saying "don't do team building", I'm saying "don't force people who don't want to go to go."

If I am doing my job, and I am remote, why are you compelled to fuck around with me and make me uncomfortable for 10% of my work obligation?

hiddengoat@kbin.social on 17 Oct 2023 03:02 collapse

Why do you automatically assume it's a problem with them and not a shit-tier HR team whose idea of teambuilding is a fucking pizza party for 40 year old software engineers?

Do you like shit-tier pizza parties? Are you just a generally easy to please person? Do you expect no more than the bare fucking minimum from life?

GBU_28@lemm.ee on 17 Oct 2023 08:22 next collapse

Because the people responding, myself included, don’t get sent to a pizza party for a team building. Probably way higher end, and they are reflecting on that

hiddengoat@kbin.social on 17 Oct 2023 09:35 collapse

Or maybe a different industry? Or maybe... get this... HRs FUCKING SUCK.

olmec@lemm.ee on 17 Oct 2023 18:51 collapse

I don’t care who you are, free pizza is a gift I will accept any day. It will beat anything else I would be bringing in for lunch.

shiveyarbles@beehaw.org on 18 Oct 2023 21:26 collapse

90% drool on keyboard, 10% scramble to catch up