Crunchyroll Announces the Removal of Its Comment Section Across All Platforms To 'Reduce Harmful Content' - IGN (www.ign.com)
from dvdnet62@feddit.nl to technology@lemmy.ml on 09 Jul 2024 05:44
https://feddit.nl/post/17798018

#technology

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progandy@feddit.de on 09 Jul 2024 06:04 next collapse

“Protecting our community," by destroying it. If you don’t have a community, then it can’t be toxic. Were the comments so bad that this was the only solution?

bamboo@lemm.ee on 09 Jul 2024 06:42 next collapse

Most streaming services don’t do comment sections. That’s mostly a YouTube and TikTok thing where the sites depend on user submitted content and also function as a social network. Despite this, people talk about shows on those services, just elsewhere.

cupcakezealot@lemmy.blahaj.zone on 09 Jul 2024 15:10 next collapse

it definitely helps that anime tends to be niche and not mainstream (though there’s still some toxicity, ofc).

ms_lane@lemmy.world on 10 Jul 2024 07:49 collapse

Most streaming services don’t have a ‘community’.

You’re a netflix customer, not a part of a community. There is no Netflix or Amazon, etc community.

YouTube has a community though.

See how that works?

refalo@programming.dev on 09 Jul 2024 06:43 next collapse

have you seen literally any comments section lately?

DevilOfDoom@lemmy.one on 09 Jul 2024 07:44 collapse

Most comment sections under crunchyroll episodes are super wholesome and cheerful, people are mostly celebrating how good the episode was and how cool the next ones will be.

refalo@programming.dev on 09 Jul 2024 18:41 collapse

I meant besides crunchyroll… but are you trying to imply that they shouldn’t have done this or that their harmful content is not a problem that should be dealt with?

tabular@lemmy.world on 09 Jul 2024 08:22 collapse

What, you can’t have war if there are no people?

NoneOfUrBusiness@fedia.io on 09 Jul 2024 10:26 collapse

There is no war in Ba Sing Se.

Hugh_Jeggs@lemm.ee on 09 Jul 2024 06:12 next collapse

I’m guessing that if it’s all cartoons, it’s mostly kids that watch it? The comments sections must be horrendous

subignition@fedia.io on 09 Jul 2024 07:17 next collapse

your guess would be wrong

INHALE_VEGETABLES@aussie.zone on 09 Jul 2024 10:27 collapse

Not about the comment sections.

Hugh_Jeggs@lemm.ee on 09 Jul 2024 13:21 collapse

Or the cartoons, it would seem

Stern@lemmy.world on 09 Jul 2024 07:18 next collapse

Anime audiences in English areas skew older, late teens early adults, or later still. Still a fair amount of the younger bunch though. Conventions are almost exclusively adults though.

cupcakezealot@lemmy.blahaj.zone on 09 Jul 2024 15:11 next collapse

nah we’re just dan and phil fans.

Cube6392@beehaw.org on 10 Jul 2024 12:53 collapse

They’re horrendous but because of fascist adults

ShinkanTrain@lemmy.ml on 09 Jul 2024 06:21 next collapse

“I want to read comment sections on anime episodes, I must know what anime fans have to say” - statements dreamed up by the utterly Deranged

CrazyLikeGollum@lemmy.world on 09 Jul 2024 09:41 next collapse

There have been several shows that I’ve watched on CR that have been made a lot better by being able to read the comments section. Either because it’s One Piece and there’s always one guy giving you the timestamp to skip the recap or because the series I’m watching is actually pretty bad and a bunch of people are making jokes at the shows expense.

It’s been rare that I’ve seen someone on CR be overly negative or toxic without getting shutdown fast. It’s usually pretty wholesome and fun.

Mango@lemmy.world on 09 Jul 2024 14:02 collapse

Hey! I’m offended!

TommySoda@lemmy.world on 09 Jul 2024 07:11 next collapse

That was one of My favorite things about Crunchyroll. I love going through the comments after finishing a series and seeing what others were thinking. I know anime fans can be pretty crazy, but I very rarely saw toxic comments. It was mostly people talking about a shared experience and was surprisingly wholesome the majority of the time. I even got some good recommendations about what to watch next because of it too

pingveno@lemmy.ml on 09 Jul 2024 07:51 next collapse

Just to hazard a guess, it might be pretty closely moderated to keep the toxicity down. That might just be costing Crunchyroll more than they think it’s worth.

Landless2029@lemmy.world on 09 Jul 2024 14:45 next collapse

In that case they should’ve added AI based mod tools instead of just turning them off.

cupcakezealot@lemmy.blahaj.zone on 09 Jul 2024 15:08 next collapse

this is exactly it; anytime you see a really wholesome comment section, it’s because they have a team to actually moderate it which costs time and money

TommySoda@lemmy.world on 09 Jul 2024 15:29 collapse

Never really thought about that but that makes a lot of sense.

Simulation6@sopuli.xyz on 10 Jul 2024 09:42 collapse

This is crunchyroll, it was probably not moderated at all.

AnyOldName3@lemmy.world on 10 Jul 2024 10:44 collapse

They banned someone for a few weeks who’d comment Dub time on dubs after some weirdos got irrationally angry about it and mass reported her. There’d also be a meaningful comment on the actual episode from the same user, but it wouldn’t be upvoted as much, so wouldn’t be displayed as prominently. Before the ban and after it was reversed, there’d typically be an argument in the replies to the Dub time comment between people angrily ranting about it and other people defending it.

So there clearly was some moderation, but beyond an automated bad word filter, and I guess something blocking URLs, it was done sparingly and reluctantly.

lilja@lemmy.ml on 09 Jul 2024 08:34 collapse

Maybe you can get the same experience at a place llike AniList or Kitsu?

[deleted] on 09 Jul 2024 07:47 next collapse

.

Stern@lemmy.world on 09 Jul 2024 08:09 next collapse

Comments dont make money, moderation costs money. So pull it and make the site more like the other streaming services out there, make some PR word salad to justify it. Not surprising really. Of course maybe it really was a Salty Spitoon in the comments section. Either way, not exactly the burning of the Library of Alexandria.

Mango@lemmy.world on 09 Jul 2024 14:03 collapse

QA doesn’t make money. They’re paying me anyhow.

Stern@lemmy.world on 09 Jul 2024 14:33 collapse

QA prevents them from losing money. Same with IT.

Mango@lemmy.world on 09 Jul 2024 15:20 collapse

Comments sections prevent them from losing users who like that. Users are money.

Stern@lemmy.world on 10 Jul 2024 03:51 collapse

Cost of moderation likely higher then lost profits from users who were only being kept on by comment section.

Mango@lemmy.world on 10 Jul 2024 09:17 collapse

That’s the bet they’re making.

Stern@lemmy.world on 10 Jul 2024 14:05 collapse

It’s a fairly good bet considering the overwhelming majority of streaming services.

Mango@lemmy.world on 10 Jul 2024 15:41 collapse

You mean the ones that are all failing right now for being fractured and having no appeal beyond whatever the latest binge is?

Stern@lemmy.world on 10 Jul 2024 16:04 collapse

Yes I do mean the ones that make far more money and have 10x or more the subscribers that Crunchyroll does. That is correct.

Mango@lemmy.world on 10 Jul 2024 17:08 collapse

You must be imagining that since the only profitable streaming service I’ve heard of is Disney and that’s not for their streaming service. They’re all tanking on investor money.

Stern@lemmy.world on 10 Jul 2024 20:31 collapse

You must be imagining that

No I just have access to this new and innovative search engine called google.

forbes.com/…/netflix-reports-record-profits-as-su…

theverge.com/…/disney-streaming-business-earnings…

RiQuY@lemm.ee on 09 Jul 2024 11:25 next collapse

I’ve just cancelled my Crunchyroll sub, not only because of the user content deletion but because they lock many translations and animes out of Spain and the quality of some subs are shit generated with AI. My new streaming service is nyaa.

paultimate14@lemmy.world on 09 Jul 2024 12:19 next collapse

Good. Not every website needs to be a social media platform too. There’s already plenty of communities on the Internet to discuss anime.

Mango@lemmy.world on 09 Jul 2024 14:02 next collapse

No every website does, but Crunchyroll should be.

paultimate14@lemmy.world on 09 Jul 2024 14:11 collapse

And… Why is that?

Anime can be found on tons of streaming services that don’t have comments, like Netflix.

Anime in particular is pretty famous for having its own communities and niche spaces on the internet. If anything, Crunchyroll’s comments section seems to me like it’s unnecessarily fracturing those communities based on who watches on Crunchyroll vs other methods.

There are costs to maintain and moderate communities. It seems to me like that’s adding a good bit of cost to Crunchyroll’s business model in exchange a vlrelatively small value provided to a small percentage of their customers. Whereas with dedicated social media platforms, the business model revolves around and only attracts individuals who highly valued that community. With a smaller community like that, it’s easier to rely on volunteer mods (like most of Lemmy) or a bit of ad revenue.

Mango@lemmy.world on 09 Jul 2024 15:19 next collapse

Because stone cold says so.

Gradually_Adjusting@lemmy.world on 10 Jul 2024 08:28 next collapse

All corporate social media has my permission to die

AnyOldName3@lemmy.world on 10 Jul 2024 10:36 collapse

Better have comments on Crunchyroll than make me go to R*ddit to find out if I missed something in an episode, especially as anime subreddits typically start permitting episode spoilers before the dub for that episode is out, so there’s often nowhere except the dub comments on Crunchyroll that’s safe to look for dub watchers.

ms_lane@lemmy.world on 10 Jul 2024 07:54 collapse

Bad.

Censoring culture is not good, making it so the only place to get news is from paid talking heads who would never bite the hand that feeds, is not a good change.

The community is destroyed.

paultimate14@lemmy.world on 10 Jul 2024 10:54 collapse

This isn’t censoring culture. This is a streaming platform focusing on streaming and giving up on trying to be more than that.

The communities still exist and will find a new platform. Just over a year ago there was a sizeable chunk of Redditors that came to Lemmy. It’s happened time after time when a platform goes down. Communities are much more than just the platform they are on.

Mango@lemmy.world on 09 Jul 2024 14:04 next collapse

RIP. Aniwave and Disqus anyone?

ms_lane@lemmy.world on 10 Jul 2024 07:48 collapse

nyaa has a comment section.

Better quality video too.

Mango@lemmy.world on 10 Jul 2024 09:18 collapse

It’s better than aniwave? How do I go about googling such a common term and finding this?

amongstthetrees@lemmy.ml on 11 Jul 2024 04:17 collapse

They’re probably referring to nyaa si which normally has either decent webrips, Bluray rips once the show is released physically, and at times with list 3840p shows.

Comments section is kind of more to do with the specific torrent though.

Mango@lemmy.world on 11 Jul 2024 06:23 collapse

Ahhh, that’s not quite the same as aniwave.

KoalaUnknown@lemmy.world on 09 Jul 2024 14:17 next collapse

Just another reason to sail the seas.

cupcakezealot@lemmy.blahaj.zone on 09 Jul 2024 15:07 next collapse

i mean if you go to crunchyroll just for the comment section and not to actually watch movies… sure?

KoalaUnknown@lemmy.world on 09 Jul 2024 15:27 collapse

Why can’t I do both.

jsomae@lemmy.ml on 09 Jul 2024 16:37 collapse

the high seas have a comment section?

KoalaUnknown@lemmy.world on 09 Jul 2024 16:47 next collapse

Yeah, lots of illegal anime streaming sites have MAL list import, comment sections, forums, etc.

HKayn@dormi.zone on 09 Jul 2024 17:24 collapse

if (postTitle.contains(anyStreamingService)) postPiracyPropaganda();

yuri@pawb.social on 09 Jul 2024 15:35 next collapse

Omfg the comment section lovers are literally a vocal minority, this is kinda silly to see play out.

belated_frog_pants@beehaw.org on 09 Jul 2024 17:14 next collapse

And nothing of value was lost.

Cube6392@beehaw.org on 10 Jul 2024 12:09 collapse

It would be nice if those comments were moderated, but mostly what I saw in crunchy roll comments was straight up fascist propaganda. I’m in a place where I’m like… Not everything needs a comment section. I can take the criticism this makes me a crunchy roll bootlicker. I’ll take that L, but know this: we should all be pirating stuff all the time given how the big corporations treat our art and creations

KingThrillgore@lemmy.ml on 09 Jul 2024 17:28 next collapse

Harmful to Sony’s bottom line.

Pika@sh.itjust.works on 09 Jul 2024 18:26 next collapse

Crunchyroll has a comment section? I had seem ratings but never looked at the comments

schnurrito@discuss.tchncs.de on 10 Jul 2024 08:10 next collapse

another episode of this phenomenon slatestarcodex.com/…/rip-culture-war-thread/

Paradoxvoid@aussie.zone on 10 Jul 2024 09:55 next collapse

The amount of people bootlicking a corporation’s decision to cut costs rather than just moderate effectively is pretty astonishing for Lemmy,

Plenty of people got value out of the comment section - if nothing else, they were invaluable in knowing when to skip past the recap/opening theme/filler content in long-running shows like One Piece.

Most of it is pretty inane, but there was some useful stuff in there, and I always found it fun to see what other people thought of particularly crazy episodes.

DAMunzy@lemmy.dbzer0.com on 10 Jul 2024 21:00 collapse

Find another place to post and stop crying. 🤷

Takios@discuss.tchncs.de on 10 Jul 2024 10:15 next collapse

This saddens me. The comments of the animes I watched usually had some interesting trivia or background information that I had missed.

AnyOldName3@lemmy.world on 10 Jul 2024 10:30 next collapse

Super useful for something like Overlord, where scenes with background information were cut and there’d be someone saying what else you’d know by this point in the manga, or if you’d forgotten something since watching a previous season and needed a reminder.

dvdnet62@feddit.nl on 10 Jul 2024 11:06 collapse

you can still use MAL with malsync browser extension and then you can get decent reviews you need

OozingPositron@feddit.cl on 10 Jul 2024 10:30 collapse

No thoughtcrime, only consume.