Amazon made $1 billion through secret price raising algorithm -US FTC (www.reuters.com)
from throws_lemy@lemmy.nz to technology@lemmy.world on 03 Nov 2023 05:57
https://lemmy.nz/post/2977687

#technology

threaded - newest

autotldr@lemmings.world on 03 Nov 2023 06:00 next collapse

This is the best summary I could come up with:


WASHINGTON, Nov 2 (Reuters) - Amazon.com (AMZN.O) used a series of illegal strategies to boost profits at its online retail empire, including an algorithm that pushed up prices U.S. households paid by more than $1 billion, the U.S. Federal Trade Commission detailed in a new court filing on Thursday.

… Amazon used Project Nessie to extract more than a billion dollars directly from Americans’ pocketbooks," the FTC said.

Amazon spokesperson Tim Doyle said the FTC “grossly mischaracterizes” the pricing tool and the company stopped using it several years ago.

Amazon paused the algorithm during its Prime Day sales events and the holiday shopping season when there was more media and customer attention on the online retailer, the FTC said.

The FTC called Nessie’s algorithm an “unfair method of competition” because it manipulates other online stores into raising prices, allowing Amazon to do the same.

In the complaint, the FTC noted that Amazon does not allow other big online stores such as Walmart.com to sell on its platform.


The original article contains 661 words, the summary contains 167 words. Saved 75%. I’m a bot and I’m open source!

[deleted] on 03 Nov 2023 06:16 next collapse

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Vash63@lemmy.world on 03 Nov 2023 06:33 next collapse

You mean like 100 million at most right?

SturgiesYrFase@lemmy.ml on 03 Nov 2023 07:10 collapse

You mean like 100 million at most right?

FTFY

bjoern_tantau@swg-empire.de on 03 Nov 2023 06:33 next collapse

<img alt="" src="https://swg-empire.de/pictrs/image/216b4d15-bfd2-48e4-a099-f4c004276237.png">

p03locke@lemmy.dbzer0.com on 04 Nov 2023 05:44 collapse

<img alt="Padme" src="https://i.imgur.com/P04aUs1.png">

Son_of_dad@lemmy.world on 03 Nov 2023 06:42 collapse

Why? Isn’t this just capitalism? They’re just using algorithms to squeeze us further.

Knusper@feddit.de on 03 Nov 2023 07:13 next collapse

Well, as you’ve likely noticed, capitalism only works a theoretical construct. It makes the assumption of an ‘ideal’ market, which very much violates the laws of physics. As a result, no country actually employs unregulated capitalism.

treefrog@lemm.ee on 03 Nov 2023 13:14 next collapse

Adam Smith wanted regulated capitalism.

Free market capitalism was never his idea. That’s robber barons like Jeff that promoted that shit and came up with the idea.

affiliate@lemmy.world on 03 Nov 2023 16:28 collapse

i don’t think it works even in a theoretical context. like you said, it requires assumptions that violate the laws of physics. i don’t think that’s a great starting place for any political/economic system.

Knusper@feddit.de on 03 Nov 2023 18:32 collapse

Well, I did write construct, not context. So, yeah, I do mean that you need to make up a fundamentally different reality (where everything happens in a singularity) for it to then potentially work as the theories say.

And while we can have arguments on whether those theories with fundamentally wrong axioms can still be mapped to reality, monopolization is a very obvious example where it falls apart and we do need regulation from the outside.

affiliate@lemmy.world on 04 Nov 2023 22:24 collapse

oh i misread that the first time. yeah i completely agree. i was even thinking of saying the thing about monopolies in my comment, i think it’s a pretty good example of how things start to fall apart.

making up fundamentally different realities does sound like fun though, just not for the purposes of trying to justify capitalism.

Mahlzeit@feddit.de on 03 Nov 2023 13:02 next collapse

Depends on your definition of “capitalism”.

This is not supposed to happen in a market economy, as you have in developed countries. Many people define “capitalism” as being, more or less, that system.

A narrower definition of “capitalism” is private control of the means of production. In that sense, “capitalism” is at odds with a market economy, which is one reason why that private control is limited in many ways in developed countries.

ultratiem@lemmy.ca on 03 Nov 2023 15:20 collapse

That’s literally the argument Amazon is making. They have said the Nessie tool is just for market analysis and doesn’t do 90% of what it’s are accused of doing 🙄

Son_of_dad@lemmy.world on 03 Nov 2023 17:08 collapse

Sadly this is exactly what capitalism is though, and the government allows them to do worse

ultratiem@lemmy.ca on 03 Nov 2023 21:11 collapse

These companies own 80% of them. The other 20% are already bought by someone else.

rivermonster@sh.itjust.works on 03 Nov 2023 06:17 next collapse

This is simply not surprising coming from a company that literally defines anti-trust, anti-consumer, and heavy monopoly abuse. It should be broken up into hundreds of companies.

sizzler@lemmy.world on 03 Nov 2023 18:05 collapse

Dude won monopoly

Norgur@kbin.social on 03 Nov 2023 06:35 next collapse

I'm surprised that there are still people who are surprised about this price hiking algorithm. Have you never seen weirdly fluctuating proves on Amazon before?!

anewbeginning@lemmy.world on 03 Nov 2023 06:45 next collapse

I’ve seen the price go up just by putting it in the basket.

squiblet@kbin.social on 03 Nov 2023 08:31 next collapse

They claimed they stopped using this system a few years ago… pretty sure that’s a technicality where they’re using a successor.

One of the most annoying things for me is how prices fluctuate on items that can’t possibly have that much fluctuation. The following were all sold and fulfilled by Amazon directly. These bandages I use… one week $8, then $13 next time I look, then $10, then $6. Hot sauce: one time $12, then $15, then $20, then $16. Biscuit mix: one time $24, then $45, then $36. It’s all very opaque. I just want one price.

Skunk@jlai.lu on 03 Nov 2023 09:09 collapse

Why are you buying bandages, hot sauce and biscuits on Amazon?

Unless you live in a suburb hell without safe transportation means, please stop giving them your money.

I live in a country where Amazon cannot deliver and I’m in love because of that. Thanks complicated customs laws that keep Amazon out <3

TheEighthDoctor@lemmy.world on 03 Nov 2023 09:29 next collapse

Without Amazon I would be fucked, my local shops are very expensive and most of the time they don’t have what I need, I gave up trying to find something in shops altogether.

For example, the other day I needed a network switch and I went to the local shops, the cheapest I could find was 40€, went on Amazon and bought one for 18€ with free shipping, Amazon and Prime made my life here so much better.

[deleted] on 03 Nov 2023 10:23 collapse

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squiblet@kbin.social on 03 Nov 2023 16:27 collapse

Because these products are not available locally. I have to buy GF biscuit mix because I have Celiac disease. The hydrocolloid bandages are for blood glucose sensors as I have type 1 diabetes and a severe reaction to the sensor adhesive. I'm not a fan of Amazon.

KevonLooney@lemm.ee on 03 Nov 2023 18:48 collapse

“Biscuit mix”? Like flour? You can just buy flours without gluten and easily make your own. You’re already doing most of the work anyway.

squiblet@kbin.social on 03 Nov 2023 21:24 collapse

No, it's specifically this GF Red Lobster biscuit mix and having had Celiac diagnosed for 7 years, I am pretty aware of gluten free flours. Of course I could also make it from scratch.

Flabbergassed@artemis.camp on 03 Nov 2023 09:03 collapse

I've had items show different prices of an item on 3 different devices all logged into the same account.

rynzcycle@kbin.social on 03 Nov 2023 08:18 next collapse

I remember an article ages ago that showed that Amazon, undoubtedly a monopoly, was on the right side of the law because of the "consumer welfare standard".

This was back when they were in growth mode and still unprofitable, but it seems obvious with this and their now record profits that they no longer pass that test. Time to break it up.

hh93@lemm.ee on 03 Nov 2023 08:39 collapse

That’s exactly why I don’t understand people defending Steam just because right now they are only using their monopoly against the developers but not against the users. One day that will change and move will have seen it coming.

Same with Google abusing YouTube creators for years but only now when they start pushing against adblock people look for alternatives.

Too many people are just lazy and complicit

msage@programming.dev on 03 Nov 2023 10:48 next collapse

Valve isn’t publicly traded company, so Gaben is a BDFL.

Who knows what happens after him. But sure, if there is any other game provider with comparable service, nobody will complain.

It’s just there aren’t any

CustodialTeapot@lemmy.world on 03 Nov 2023 11:23 collapse

You’re completely right. People suck steams dick are ridiculously hypocritical and blond.

I was mocked for defending Epic trying to compete withs steam. They’re doing great work for Devs and gamers. But sadly, blind gamers (who claim they hate monopolys) aren’t self aware enough to see the trees through the forest.

Dyskolos@lemmy.zip on 03 Nov 2023 11:41 collapse

You’re right. It’s good they’re competing. But to say they’re doing a good job for gamers? The thing is horrible (atm) :

  • Achievments (if even there) are meaningless, you can’t even check them. You unlock one and then it vanishes. “my achievos”-page remains empty
  • no rating-system, No discussions, no guides, no workshop, no nothing
  • the friends-feature doesn’t even work.
  • shop-browsing is annoying af. No tabs.
  • you’ll get constant questions about a game (if played long enough) but won’t see any score/results. You just offer free data.

I hate steam’s monopoly. Truly. But at least they’re offering a solid framework.

Epic, just like gog galaxy, had an initially cool start and then… Nothing. All the years and they’re still as horrible as bad then. No effort. I can understand gog, but not epic.

be_excellent_to_each_other@kbin.social on 03 Nov 2023 13:12 collapse

Windows would still be the only viable option for most PC gamers if not for the investment Valve has made in proton/wine. You can say it's self-serving (steamdeck) and you would likely be right. But we have two (three if you count standard Linux desktops as distinct from steamdeck) viable PC gaming platforms thanks specifically to Valve.

hh93@lemm.ee on 03 Nov 2023 14:04 next collapse

I’m sure the fact that that happened at the same time as Microsoft pushing their Game-Pass and their own Store is just by chance…

don’t kid yourself and think that they did that just for the benefit of the users and not to be able to get games and users away from Microsoft if that’s necessary…

be_excellent_to_each_other@kbin.social on 03 Nov 2023 14:12 next collapse

It's as if you didn't read what I wrote.

You can say it's self-serving (steamdeck) and you would likely be right.

Doesn't matter whose benefit it was for. It's here now. I can use proton without Steam if I want to. If Valve goes full satan tomorrow, they still enabled viable PC gaming platforms where before there were none, and someone else can take the source and run with it.

Lots of us refused to run Windows just for games even before the MS store. We made do with what we could get. Now we (mostly) don't have to. Plus, people who were staying with Win solely due to gaming have a better chance of being able to ditch MS. Given where MS is headed in recent years, that's a win for personal freedom.

don’t kid yourself and think

You are arguing with a point I haven't made.

dudewitbow@lemmy.ml on 03 Nov 2023 15:23 collapse

The whole point of the conversation is that the other platforms arent doing any work for the consumer.

To this day, epic doesnt even launch on linux officially, and requires a 3rd party launcher to even play its games. Epics first party games are on the list of games that dont work on linux.

There’s clearly one company who puts more effort onto the consumer front than the other. Epic doesnt even need to make a custom OS like valve does, it just needs to get their own launcher working, and their own games working, which they dont and refuse to.

To say that Epic is doing better for the consumer is disingenuous (however it does better for the developer though)

[deleted] on 04 Nov 2023 03:44 collapse

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Blackout@kbin.social on 03 Nov 2023 09:18 next collapse

We really need a functioning IRS, FTC and SEC. Just won't happen if repugs are constantly elected.

DessertStorms@kbin.social on 03 Nov 2023 10:52 collapse

No, what we really need is to end capitalism, not pin our hopes on one team or another when both exist to uphold the very system enabling this bullshit (hint: their agencies are never going to work for you).

deur@feddit.nl on 03 Nov 2023 11:38 collapse

Man, fuck taking any step in the right direction eh? Let’s just hope for the entire world to change instead of hoping for a reasonable change that is a big step in the right direction.

“Can’t have anything if it isn’t perfect”

DessertStorms@kbin.social on 03 Nov 2023 11:46 next collapse

Ah, yes, incremental change and playing within the rules set by our oppressors, that's worked so well ..checks notes... never.

Lulling the population in to a false sense of security, but more importantly - comfort, is exactly how you not only maintain the status quo, but how you enable fascism.

But sure, to those who are privileged enough not to already be personally impacted, I'm sure voting for team blue feels like a real win.. 🙄

https://www.newyorker.com/magazine/2022/08/22/american-democracy-was-never-designed-to-be-democratic-eric-holder-our-unfinished-march-nick-seabrook-one-person-one-vote-jacob-grumbach-laboratories-against-democracy

https://www.counterpunch.org/2020/10/14/liberalism-and-fascism-partners-in-crime/

https://truthout.org/articles/fascism-is-possible-not-in-spite-of-liberal-capitalism-but-because-of-it/

https://nyanarchist.wordpress.com/2019/01/23/scratch-a-liberal-a-fascist-bleeds-how-the-so-called-middle-class-has-enabled-oppression-for-centuries/

MotoAsh@lemmy.world on 03 Nov 2023 19:07 collapse

Union wins weren’t incremential change for the betterment of worker conditions…?

You really should check the dates on all those achievements… They weren’t granted from the beginning of even the young US, nor all at once.

It is ironically your gatekeeping of “progress” that holds back the gains you want to see because of your contempt at the only path proven effective. Sad.

Socialism isn’t a switch we flip. We cannot magic away the current systems of power. Like it or not, most people are too dumb, self centered, or just plain busy to consciously change the systems they deal with. It CANNOT be done by telling everyone the world has to be radically different.

Does it have to be radically different to be equitable? Yes. Is that one of the next 20 stops on the way to an equitable society? NO! You cannot jump to the peak of a mountain simply because you can see it on a clear day.

Pretending the previous power structure has magically evaporated simply because you’ve pulled a revolution is EXACTLY how every socialist movement gets turned in to fascism. Stop feeding that ignorant mindset that we do not have to deal with existing power structures and powerful. We ALWAYS have to deal with existing power structures. Completely. Even literally killing off the old to avoid their toxic influence creates a new power structure with capital punishment powers that not everyone will remotely agree with.

Again, your ignorance to how the real world works is alarming. Fix your perspective or continue to hinder progress. The choice is yours.

Nudding@lemmy.world on 03 Nov 2023 12:08 next collapse

I mean capitalism is literally enabling the fossil fuel industry to continue to ramp up production, while we are heading into a climate apocalypse. It’s too late for steps.

KepBen@lemmy.world on 03 Nov 2023 12:09 collapse

"We can’t have a revolution against capitalism until after we address all the symptoms of capitalism individually!"

  • Somebody deeply invested in solving problems and certainly not a beneficiary of this corrupt and broken system
refurbishedrefurbisher@lemmy.sdf.org on 03 Nov 2023 15:01 collapse

No need to strawman; you already made a good point in the first half of your comment.

KepBen@lemmy.world on 03 Nov 2023 16:53 collapse

No I promise whoever says that definitely fits my description of them. It’s not a strawman, it just looks like one because you assume I’m pretending to quote somebody I’m not.

refurbishedrefurbisher@lemmy.sdf.org on 03 Nov 2023 16:59 next collapse

Not necessarilly. They could very easilly be a victim of propaganda; they don’t have to be a benefactor of capitalism in order to believe in incrementalism (which keeps capitalism as the main economic force).

Neoliberalism drilled deep into American consciousness a while ago.

MotoAsh@lemmy.world on 03 Nov 2023 19:32 collapse

Temporarily embarassed millionaires aren’t your enemy unless they choose to believe AFTER they consciously observe how fucked up the mindset is.

Before that, they could easily just be ignorant. It’s not like US schools teach how fucked up and skewed it all is. They just say, “yep, this is how it works, and that’s how it works and why is the history of the stock market and yep we have it now!”.

They are presented it as if it’s not bad, so unless people get burned, they don’t think about it. “Well I’m not that bad off and I’m not that special (despite having the embarassed millionairre’s mindset) so everyone else must only be whining.”

You are feeding the exact same ignorance from the other side. Stop it.

Nacktmull@lemm.ee on 03 Nov 2023 09:46 next collapse

Does this mean there will be another penis shaped rocket? 😕

treefrog@lemm.ee on 03 Nov 2023 14:22 next collapse

So, where do we sign up for the class action?

SapphironZA@lemmings.world on 03 Nov 2023 15:11 collapse

So you can get 5c and the lawyers get 95c for each dollar?

treefrog@lemm.ee on 03 Nov 2023 17:59 next collapse

No.

Because I don’t trust the FTC fines to be enough to discourage Jeff’s actions.

An expensive class action would help hold him accountable.

Plus, he got rid of the mandatory arbitration agreement. So Amazon is open to a class action on this as far as I know.

atrielienz@lemmy.world on 04 Nov 2023 02:33 collapse

Jeff Bezos isn’t even the CEO of Amazon anymore.

treefrog@lemm.ee on 04 Nov 2023 12:23 collapse

Still the largest shareholder

atrielienz@lemmy.world on 04 Nov 2023 17:09 collapse

That’s kind of moving the goal posts. The shareholders definitely put pressure on the CEO and leadership of a company. And I think they should be held responsible in some cases for the fallout of badly enacted anti-consumer policies. On the other hand though, the CEO is the leadership who is held responsible for enacting policy.

JamesFire@lemmy.world on 04 Nov 2023 06:18 collapse

Honestly better than amazon having it

SapphironZA@lemmings.world on 04 Nov 2023 10:14 collapse

It’s probably something they already budget for. I would argue for lawyers fees being capped and the fines being 5x the value of the damage done.

ultratiem@lemmy.ca on 03 Nov 2023 15:22 next collapse

What’s even wilder is that Amazon made no profit for the first 20 years of its existence, something the Feds claim makes Amazon even more dangerous as they spent considerable time building their network and have now turned on full money making mode.

beevoid@lemmy.world on 04 Nov 2023 10:21 next collapse

Do you mean Amazon the website? Surely they were making money somehow…

CaptainBuckleroy@lemm.ee on 04 Nov 2023 12:39 next collapse

It means for the first 20 years they spent all of their profit on expansion / R&D

DragonAce@lemmy.world on 04 Nov 2023 12:45 next collapse

profit =/= revenue

WetBeardHairs@lemmy.ml on 04 Nov 2023 13:57 collapse

That was just creative accounting so they wouldn’t have to pay tax.

Oh… this huge pile of revenue? That’s not profit. We’re reinvesting it into logistics and executive salaries. We lost money this year. -Amazon

reverendsteveii@lemm.ee on 03 Nov 2023 18:16 next collapse

wait, I thought that it was covid and supply chains and such and actually that the profit motive encourages them to lower prices because competition and so on

c0mbatbag3l@lemmy.world on 03 Nov 2023 20:12 collapse

You’re forgetting one thing, Amazon has no real competition. Do you have a cloud service that makes you profit hand over fist so that you can dump that money into a loss leader service like amazon delivery?

No?

Well then they’re going to undercut you to the point of zero profit margin to suffocate your business.

eBay all the way, boys and girls.

Mango@lemmy.world on 04 Nov 2023 03:12 next collapse

I feel like proprietary software should be open for auditing for reasons exactly like this.

RememberTheApollo@lemmy.world on 04 Nov 2023 05:47 next collapse

It’s just bait and switch anymore.

They offer you a plan that has “x y z”features, then they make new plans with “v w z” features that are lesser that what baited you into accepting the first plan and charge you the same - or more.

Bait and switch…just with a sufficient gap to make you not want to leave.

beevoid@lemmy.world on 04 Nov 2023 10:17 next collapse

Well I didn’t think that they LOST money using it!!

Smoogs@lemmy.world on 04 Nov 2023 14:12 next collapse

robots keep paying me my return in things I didn’t want to return and even giving them a notice about it I just get a robotic response where they just ignore me, but ok. I’ll just keep the money and the product then since they don’t seem to be counting their losses against whatever ‘scheme’ wins they think they got going on. stares at giant hole in the ship

SmoothIsFast@lemmy.world on 04 Nov 2023 14:22 collapse

What?

Fungah@lemmy.world on 04 Nov 2023 23:15 collapse

He keeps returning rocks and telling Amazon they’re products and claiming amazon is just kind of doing jt. And doesn’t know he gon get caught

sexy_peach@feddit.de on 04 Nov 2023 22:48 next collapse

aaah, innovation™

Fedizen@lemmy.world on 05 Nov 2023 00:49 next collapse

wow they might get a slap on the wrist and a 50 dollar fine for this.

roofuskit@lemmy.world on 05 Nov 2023 13:04 collapse

“Amazon extracted $1 billion of wealth from Americans through secret price aising algorithm.”