Major outage: Verizon confirms it’s working to restore service after widespread complaints (www.cnn.com)
from acosmichippo@lemmy.world to technology@lemmy.world on 30 Sep 2024 19:19
https://lemmy.world/post/20363135

#technology

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acosmichippo@lemmy.world on 30 Sep 2024 19:20 next collapse

It’s weird, my service has been dead, but my wife’s is just fine. So it doesn’t seem to be a geographical issue.

RunningInRVA@lemmy.world on 30 Sep 2024 19:27 next collapse

Do you both have the same type of phone?

acosmichippo@lemmy.world on 30 Sep 2024 19:27 collapse

exact same phones yeah.

shortwavesurfer@lemmy.zip on 30 Sep 2024 19:37 collapse

I’ve heard it might be due to physical sim versus e-sim. Is that the case for you?

Edit: apparently nvm on that but it should be back up soon. Try airplane mode on/off like every half hour

Rixonomic@lemmy.world on 30 Sep 2024 19:38 next collapse

Same. My wife has service, but I do not.

TommySoda@lemmy.world on 30 Sep 2024 19:44 next collapse

My brother was having the same issue. He could call people just fine while his girlfriend couldn’t. He discovered that he can’t call anyone that has an iPhone and they can’t call anyone else.

acosmichippo@lemmy.world on 30 Sep 2024 19:47 collapse

my wife and I both have iPhones. I have no service at all, hers seems to be fine.

Pistcow@lemm.ee on 30 Sep 2024 20:35 collapse

I was told when this happened with ATT a few weeks ago that the account owners phone was fucked and all the sub accounts were good plus business accounts were unexpected.

I lost coverage for 5 hours on my personal ATT phone but I was able to use my work ATT phone to call my wife.

TommySoda@lemmy.world on 30 Sep 2024 19:43 next collapse

Hey, I just got a phone call from my brother because he couldn’t call anyone. I have T-Mobile and he has Verizon. Funnily enough our call worked just fine but he couldn’t call his girlfriend. Apparently he has no problems calling people that are using Android but can’t call anyone using an iPhone.

acosmichippo@lemmy.world on 30 Sep 2024 19:47 collapse

I have no service at all, can’t get any kind of outgoing or incoming whatsoever. SOS only.

Fiivemacs@lemmy.ca on 30 Sep 2024 20:51 next collapse

Real question, why are they acting AFTER widespread complaints? Isn’t this shit they should already know with all those free tax dollars they absorb constantly?

acosmichippo@lemmy.world on 30 Sep 2024 20:58 next collapse

might just be an inaccurate headline, I don’t think we know the exact order of things or when Verizon identified the issue.

paultimate14@lemmy.world on 30 Sep 2024 21:21 collapse

I kept on checking throughout the day yesterday- Verizon’s website said no outages, but istheservicedown showed most of the east coast of the US was down.

I also heard from friends with business class Internet that they were fine.

cetan@lemmy.world on 30 Sep 2024 21:17 next collapse

Primary on the phone plan and my phone is SOS only. All other family members on my plan have working phones. Interesting.

cetan@lemmy.world on 30 Sep 2024 21:27 collapse

Looks like things are starting to come back online for some.

acosmichippo@lemmy.world on 30 Sep 2024 21:22 collapse

yeah same with me, except it’s just me and my wife. i think i just got service back.