Samsung Requires Independent Repair Shops to Share Customer Data, Snitch on People Who Use Aftermarket Parts, Leaked Contract Shows (www.404media.co)
from 0x0@programming.dev to technology@lemmy.world on 23 May 2024 13:36
https://programming.dev/post/14495891

#technology

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DudeImMacGyver@sh.itjust.works on 23 May 2024 13:44 next collapse

Glad I ditched that shitty company years ago! Sony and Google phones are both way better to use anyways.

0x0@programming.dev on 23 May 2024 13:49 next collapse

I wouldn’t gasp in surprise if both Sony and Google have similar shady deals. Apple seems to.

Google is evil, although Pixels seem to be tolerable, especially for custom ROMs, ironically.

Sony phones are good but expensive.

Tetsuo@jlai.lu on 23 May 2024 14:14 next collapse

Apple definitely has that kind of practices too.

Louis Rossman probably has a 40+ MN long rant on this somewhere on his channel.

Edit: Only a 20+ Mn long rant… www.youtube.com/watch?v=qV4_mLw2BGM&t=1

fuckwit_mcbumcrumble@lemmy.dbzer0.com on 23 May 2024 14:52 collapse

Louis Rossman probably has a 40+ MN long rant on this somewhere on his channel.

What doesn’t he have a 40+ minute long rant on?

DudeImMacGyver@sh.itjust.works on 23 May 2024 14:18 collapse

At least with Google’s Pixel phones you can flash your own OS like Graphene and totally de-Google it. I just hate that they don’t support SD cards, that’s absolute bullshit/greed on Google’s part. Same with Apple.

png@discuss.tchncs.de on 23 May 2024 21:56 collapse

The reasons for this are actually somewhat sound once you realize how fucking shit SD Cards actually are. They break/corrupt frequently and for no reason and it creates a ton of Customer Service hassle to tell people their photos are gone when they inevitably die.

turbowafflz@lemmy.world on 23 May 2024 16:32 collapse

I really like my oneplus 9, after owning samsung, motorola, and sony devices it’s definitely my favorite by far

DudeImMacGyver@sh.itjust.works on 23 May 2024 22:58 collapse

I wanna check out Fair Phone

CluelessLemmyng@lemmy.sdf.org on 23 May 2024 14:27 next collapse

For almost 20 years, Google’s phones have been pretty friendly to ROM flashing. I suspect that so long as Apple and Samsung have such a large market share, that will continue.

EDIT: 15, not 20

hornedfiend@sopuli.xyz on 23 May 2024 21:19 next collapse

i went Pixel and never looked back. Samsung was the worst for me,not even considering that Knox crap.

Bartsbigbugbag@lemmy.ml on 24 May 2024 02:32 collapse

As a former Authorized tech for all the big three phone manufacturers, including Google, I can tell you Google is not friendly to their customers. They’re a greedy, scum sucking piece of shit just like Apple and Samsung.

TheBananaKing@lemmy.world on 23 May 2024 14:29 next collapse

How about a law stating that the terms of all contracts with corporations be listed in a public registry?

You want the state to enforce the terms of your agreement, you put that agreement out in the open. No secret laws, and no secret laws-by-proxy.

gibmiser@lemmy.world on 23 May 2024 14:37 next collapse

Now that is an idea. Me like. Of course, that means business will fight against it sooo

Seleni@lemmy.world on 23 May 2024 17:03 next collapse

Then you’d just have the police knocking whenever you used an aftermarket part. They’ll just force everyone to agree to them enforcing those contracts when they buy the product. After all, the EULA is given to everyone, has terrible shit in it, but people sign it anyways because if you don’t, you don’t get to use the product.

veniasilente@lemm.ee on 23 May 2024 18:12 collapse

Any law pregraduate knows those EULAs are not valid in court.

conciselyverbose@sh.itjust.works on 24 May 2024 21:12 collapse

This is already illegal, though.

Using third party parts/repairs is not cause to void a warranty in the US (Magnuson Moss), and most of Europe and Australia are stricter than the US is.

penquin@lemm.ee on 23 May 2024 16:25 next collapse

I love how our government allows foreign corporations abuse their citizens. Samsung is not the only one. Hyundai, Mercedes, Volkswagen… Etc. They all fuck Americans sideways and our government is just watching.

0x0@programming.dev on 23 May 2024 16:35 collapse

That’s ok, Rest of the World governments also allow Microsoft, Google, Apple, Meta and others to fuck their citizens sideways too. <3

[deleted] on 23 May 2024 16:38 next collapse

.

foggy@lemmy.world on 23 May 2024 16:52 next collapse

Bro China must be so stoked about Copilot+AI recall.

That’s a CCP wet dream.

penquin@lemm.ee on 23 May 2024 18:50 collapse

Guess all peasants around the world are fucked side ways.

wurosh@lemmy.ml on 23 May 2024 20:41 collapse

The Internationale begins playing in the background

Traister101@lemmy.today on 23 May 2024 19:54 next collapse

Hey! That’s exactly what Apple did when they came out with their third party repair programs! It’s like the only difference between all these companies is how shit they are, not that they are shit.

Xatolos@reddthat.com on 23 May 2024 21:23 collapse

I think it’s that Apple did it and showed that the consumers will take the abuse so figured why not dip into it as well.

catalog3115@lemmy.world on 24 May 2024 09:58 collapse

The use of aftermarket parts in repair is relatively common. This provision requires independent repair shops to destroy the devices of their own customers, and then to snitch on them to Samsung. 

That’s just pure evil and bully. If you have aftermarket parts they will destroy the device and force you to pay for it. This is the reason we need right to repair. Every consumer should support it.