San Francisco tech company Forward, once worth $1B, abruptly shuts down (www.sfgate.com)
from cyrano@lemmy.dbzer0.com to technology@lemmy.world on 16 Nov 07:47
https://lemmy.dbzer0.com/post/31606603

The homepage of the company’s websitecurrently reads a shutdown notice. It says Forward is closing clinics, canceling patients’ scheduled visits and turning off its mobile app. The company wrote, “We know this news is abrupt,” and promised that its medical staff would be reachable by email until Dec. 13. Per Business Insider, Forward also shared the message with customers in a late-night email Tuesday.

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ogmios@sh.itjust.works on 16 Nov 08:43 next collapse

tech-laden “AI doctor’s office,”

For those wondering what they did,

Arbiter@lemmy.world on 16 Nov 08:56 next collapse

oh so nothing

seaQueue@lemmy.world on 16 Nov 09:28 next collapse

Anyone want to place bets on how much of their “AI” medical advice was just medical students and low cost doctors overseas answering questions?

futatorius@lemm.ee on 17 Nov 00:23 collapse

Why would they use real doctors at all?

ripcord@lemmy.world on 17 Nov 17:25 collapse

Why would there be appointments at all…?

JackbyDev@programming.dev on 17 Nov 22:58 next collapse

Could be that the AI is just vaporware they use to get funding from VCs while effectively being a normal clinic.

dustyData@lemmy.world on 18 Nov 00:34 collapse

Most likely, as with all AI as a service startups. After a certain mass of users the models can’t keep up. So to reduce the response times they pay offshore firms to have real people answer the chat. Unfortunately, doctors willing to answer a chat all day are way less numerous than cheap labor.

Sibbo@sopuli.xyz on 16 Nov 09:32 next collapse

“AI company shuts down”

We’re gonna read that more often in the next few years.

monkeyslikebananas2@lemmy.world on 17 Nov 10:03 collapse

Months

FTFY

ChaoticEntropy@feddit.uk on 17 Nov 17:43 next collapse

Well, all the initial venture capitalists involved already “got theirs” so there’s no reason for it to exist anymore. This isn’t a failure, this is the operating model of your average SF tech start up.

zipzoopaboop@lemmynsfw.com on 17 Nov 23:13 collapse

Once valued at 1b, it was never worth that