Software update bricks some Jeep 4xe hybrids over the weekend (arstechnica.com)
from floofloof@lemmy.ca to technology@lemmy.world on 13 Oct 15:01
https://lemmy.ca/post/53314517

cross-posted from: lemmy.bestiver.se/post/673162

Comments

#technology

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BombOmOm@lemmy.world on 13 Oct 16:20 next collapse

The power train (and other vital components) of a car should be air-gapped from the internet. It’s crazy car manufacturers are even able to brick a car like this.

Is your car going to get security updates 5-10-20 years from now? No. The power train should be air-gapped from the internet.

Nindelofocho@lemmy.world on 13 Oct 16:22 next collapse

Companies dont even give a shit about cybersecurity with their internal systems why would they dare put a cent into thinking about security for systems their customers use

andyburke@fedia.io on 13 Oct 18:00 collapse

This just keeps happening until we decide our governments work for us and not for corporations.

Venator@lemmy.nz on 13 Oct 20:08 collapse

unfortunately corporations decide what most people decide via control of media and social media …

rainwall@piefed.social on 13 Oct 17:36 next collapse

Apparently it was supposed to be. They have the core functions in a “can’t OTA” container, with less important functions like AV/etc in a “can OTA” model.

This update was pushed to the “can update” side and fucked the “can’t update” side, which is its own can of worms. Another can? Jeep pushed a silent, emergency update “to all Jeeps even those who have automatic updates disabled.”

So the issue is not that they have no security model, it’s that it clearly doesn’t work and they can and will push secret updates even when you decline all updates.

tal@lemmy.today on 13 Oct 21:20 collapse

reddit.com/…/turn_offdisconnect_remote_access_to_…

I just got a text from my dealership saying my oil light was on. Super pissed off about it… When I got the Jeep 2 years ago I asked Jeep to turn off ALL remote access/phone home capabilities to the vehicle. I was on the phone for a couple hours with them until I finally got someone who said they did it.

Weather alerts, contextual ads on my console, distant recording of my travels, whatever, I wanted everything off.

It has a 4G cellular module in the head unit, which connects to a separate 4G antenna via a port on the back of the head unit. Unplug the antenna from the head unit and it cannot communicate to anything. Obviously you have to remove a bunch of trim and the unit.

Now, it’s possible that during maintenance, the process might involve uploading or downloading data to/from the manufacturer. That’s hard to avoid.

ToastedRavioli@midwest.social on 13 Oct 18:10 next collapse

In most push to start modern cars, it isnt really one central computer like how cars used to be. You still have an ECU, like the computer that is relevant to the drivetrain. But then you also have one or two others separate units that have to have authority over the ECU by nature because of other things they do. Like if the unit that communicates with your key to say “its okay to allow you to use the car” doesnt have authority over operating your powertrain, then it would be much easier to steal your car (i.e. kia and hyundai from a certain period of time). In many cars it also monitors engine performance and can make live adjustments to the operation of the engine, prevent some catastrophic failures, etc.

So having some smarter computer aspect of your car rule your powertrain is a pretty good security and operational thing, even if it leads to the potential for inconveniences. Like if your electric key dies you could lose the ability to start your car, which would never happen with a physical key

That said, I think all updates for cars should be done at dealerships, and not be an over the internet type of thing

FordBeeblebrox@lemmy.world on 14 Oct 01:54 collapse

My push to start has an RFID slot for the key so even if the fob battery dies it still will recognize and start, push to start may be convenient but I’m more worried about adding additional wires between ignition switch and battery/starter. I absolutely do not want my vehicle connected to the internet, I want gas brake and steering, OTA updates are just a terrible idea

kokesh@lemmy.world on 13 Oct 18:28 next collapse

Yeah, but how else would you be able to pay for power upgrades? I’m keeping my old cars for as long as possible.

dgriffith@aussie.zone on 13 Oct 18:44 next collapse

The problem is that the “release a minimum viable product, then update-update-update” software development model has reached cars.

But all other ways cost more and take longer to get to market which makes shareholders unhappy, so we can’t have that.

FordBeeblebrox@lemmy.world on 14 Oct 01:49 collapse

en.wikipedia.org/wiki/Gig_Car_Share

I worked for AAA during this program and literally every single weekend someone would take a car up into the mountains or down the coast and lose cell service…which would then brick the car and leave them stranded in the woods with a Prius they couldn’t even open to get inside. Add fires (thanks PG&E) and mudslides and it was a massive clusterfuck just getting a tow truck to them, which could take hours or days

NatakuNox@lemmy.world on 13 Oct 19:34 next collapse

Don’t buy American. Don’t buy Stellantis vehicles no matter what!

jaschen306@sh.itjust.works on 14 Oct 02:23 next collapse

Um…Ford isn’t as bad. Def not in the same shittyiness as Stellantis.

[deleted] on 14 Oct 02:45 collapse

.

Blackfeathr@lemmy.world on 14 Oct 02:24 collapse

Can confirm; used to indirectly work for them. Stellantis holds nothing but contempt for their employees, suppliers, and customers. Their products are inferior and overpriced.

helpImTrappedOnline@lemmy.world on 13 Oct 22:24 next collapse

Charge whoever pushed this “telematic update” for reckless endangerment or something.

They’re lucky there were no accidents related to this (as far as we know).

tabular@lemmy.world on 13 Oct 23:11 collapse

Calling it, next update includes forced arbitration clause for accidental bricking.

ReginaPhalange@lemmy.world on 14 Oct 07:06 collapse

Click here to agree, contact car disposal services otherwise.

deathrattledregs@lemmy.ml on 15 Oct 01:47 next collapse

Again, WHY in the actual FUCK does a car need software updates?

Apart from maybe a stereo software? Infotainment? Make a good powertrain and leave it alone. Absolute insanity.

floofloof@lemmy.ca on 15 Oct 02:12 collapse

This was an update to the entertainment system that somehow had the side effect of disabling the power train while driving. You’d think these would be two entirely separate computer systems, but they must be sharing something.

altphoto@lemmy.today on 19 Oct 19:10 collapse

LOL we had rented a jeep like 3 weeks ago. I had never seated in a less roomy car, and I used to drive a mini coop. We returned it just a few days ago. I wonder if that thing is broken now. The screen looks similar to the one on the post.