I was curious but only enough to get it summarized:
T-Mobile is trying to get customers who filed FCC complaints about recent price hikes to drop those complaints. However, at least one customer, “mjsztainbok,” is refusing to back down, citing T-Mobile’s broken promises and misleading claims. T-Mobile’s “Un-contract” and “Price Lock” guarantees appear to have been violated, with the company’s explanations being unsatisfactory. Customers feel cheated, and T-Mobile could face legal and regulatory troubles, including a potential class action lawsuit, over false advertising. The issue is unlikely to go away anytime soon for the “Re-carrier.”
Dark_Arc@social.packetloss.gg
on 12 Jun 21:39
nextcollapse
It’s stuff like this that makes me distrust a lot of lifetime price guarantees and lockins. Take for instance pCloud (not to be confused with Proton Drive) and their purchasable lifetime cloud storage…
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I was curious but only enough to get it summarized:
Sounds like a “spectacular” failure to me
It’s stuff like this that makes me distrust a lot of lifetime price guarantees and lockins. Take for instance pCloud (not to be confused with Proton Drive) and their purchasable lifetime cloud storage…
Striestand Effect much?