Gamers Nexus | Confronting ASUS Face-to-Face (www.youtube.com)
from northendtrooper@lemmy.ca to technology@lemmy.world on 14 Jun 20:21
https://lemmy.ca/post/23180567

#technology

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PipedLinkBot@feddit.rocks on 14 Jun 20:23 next collapse

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Aarrodri@lemmy.world on 14 Jun 20:38 next collapse

What a legend…

Bezier@suppo.fi on 14 Jun 22:48 next collapse

You know it’s serious when Steve faces them in a conference room.

stealth_cookies@lemmy.ca on 15 Jun 02:11 collapse

I’m sure Asus were cursing that Computex happened this month and GN were already planning on coming to Taiwan.

hakase@lemm.ee on 15 Jun 01:30 next collapse

Just bought $50 of merch off their website – this is the sort of journalism we should all be supporting.

sugar_in_your_tea@sh.itjust.works on 15 Jun 16:52 collapse

I just wish shipping wasn’t so expensive. That, plus cost of materials, means they’re probably getting like 20-30% of sales. I think I’ll just donate $10 or something and call it good.

ChicoSuave@lemmy.world on 15 Jun 02:21 next collapse

GN is so good I watch the ads on their channel.

BurnedDonut@ani.social on 15 Jun 02:33 collapse

Can someone please summarize what’s the results of the meeting?

lemmeout@lemm.ee on 15 Jun 02:58 collapse

Please watch the video, it’s worth it over all the dumb shit we spend time on online. Tech Jesus was able to get the attention of the highest level of management responsible for customer service and got them to make (12) tangible commitments to their customers who were screwed by ASUS.

He did it very professionally and in an effective way, and constantly maintained the goal of the discussion (which you can tell is not to make inflammatory and accusatory content that will get clicks, but to get his viewers proper support and refunds from ASUS).

I’ve never seen a YouTube channel go to this length to actually take an action against a company for a specific issue in the interest of the consumers and get results (as opposed to just making videos to bring awareness).

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