Intuit possibly succumbs to the Streisand effect (www.theverge.com)
from GeneralInterest@lemmy.world to technology@lemmy.world on 21 Oct 22:18
https://lemmy.world/post/21118410

The CEO of Intuit (who make financial software) did an interview, and it seems a pretty normal interview. But some senior guy at the company asked for part of the interview to be deleted, after it took place.

By putting in that unusual request (rather angrily), more attention is being drawn to the interview.

Thoughts?

#technology

threaded - newest

verity_kindle@sh.itjust.works on 21 Oct 23:06 next collapse

[Drops everything to read the article. ]

shoulderoforion@fedia.io on 21 Oct 23:09 collapse

same

moonlight@fedia.io on 21 Oct 23:07 next collapse

Absolutely, these corporate types are so clueless when it comes to public messaging.

They realized that it's obvious that they're the bad guys, and the interview response wasn't convincing. But then to try to bully the interviewer into deleting it? That just seems stupid.

Nurse_Robot@lemmy.world on 21 Oct 23:45 collapse

There’s a reason they do it. For every time we hear about it, there are 100 stories that got buried using the same strategy

T156@lemmy.world on 22 Oct 02:17 collapse

And chances are, the company has got away with it before. It just didn’t work this time.

shoulderoforion@fedia.io on 21 Oct 23:09 next collapse

hahahahahahaha they don't like it one bit when their dirt is put on display for all to see

meco03211@lemmy.world on 21 Oct 23:20 collapse

Objection!

On what grounds?

It’s devastating to my case!

bobs_monkey@lemm.ee on 21 Oct 23:50 collapse

Overruled!

Good call!

verity_kindle@sh.itjust.works on 22 Oct 00:52 collapse

Yeah, in your bra.

lolola@lemmy.blahaj.zone on 21 Oct 23:13 next collapse

As another comment said, I also dropped everything and read the article. So yeah I guess that’d mean Streisand effect is coming into play.

Regarding the topic at hand: I don’t care what these companies say at this point. The fact is that in the past, I have used their services, clicked the “free” button, did some things, and then ended up having to pay them money.

Until the day comes that I get a letter in the mail from the government saying, “Here’s how much you paid in taxes, if you’re cool with that then please disregard”, I will not be satisfied.

SomeoneSomewhere@lemmy.nz on 22 Oct 00:34 next collapse

Until the day comes that I get a letter in the mail from the government saying, “Here’s how much you paid in taxes, if you’re cool with that then please disregard”, I will not be satisfied.

NZ does that. More accurately, they email you to tell you that there’s a letter available online - I don’t think they send physical mail by default.

Then they pay any refund straight into your nominated bank account.

db2@lemmy.world on 22 Oct 11:38 collapse

The US government has a lot of work to do before they can be trusted to do that. They’re allowing a serial rapist, liar and grifter to run for a second term as president, their collective decision making is questionable at best.

ours@lemmy.world on 22 Oct 12:04 collapse

You are mixing up unrelated things. Politics is a circus but that doesn’t mean the Government can’t do certain things well.

db2@lemmy.world on 22 Oct 12:07 collapse

It does when they don’t…

Twista713@lemmy.world on 23 Oct 16:09 collapse

Considering how under-funded and understaffed the IRS has been/is, they do a pretty amazing job with what they have to work with. Simplifying or redoing our tax codes again is a huge task that will take time. There does need to be some sort of progress though! We’ll see what type of government we’ll have shortly.

Imgonnatrythis@sh.itjust.works on 22 Oct 01:23 collapse

Maybe every six months or something so I can keep track of it yes. Also if you are a registered charity and offer tax deductions, why can’t you just submit the credit directly to my tax account so I can see that on the six month statement? Trying to make me Remember it and submit receipts feels like one of those stupid rebate deals where they make the process unnecessarily cumbersome just as a barrier to entry.

verity_kindle@sh.itjust.works on 21 Oct 23:24 next collapse

No one from Intuit has any business asking an interviewer to, essentially, falsify data that can easily influence share price. If Goodarzi can’t take the heat in an important interview, then her minions failed to prep her adequately. That’s a “you” problem, Miss “I am Intuit”, not the reporter’s problem.

Mozingo@lemmy.world on 21 Oct 23:48 collapse

Sasan Goodarzi is a man, btw.

DrSleepless@lemmy.world on 21 Oct 23:58 next collapse

For now

Chocrates@lemmy.world on 22 Oct 00:11 next collapse

The hell does that mean? They are a shithead CEO, doesn’t need to be more than that.

Monument@lemmy.sdf.org on 22 Oct 10:27 collapse

Shirley you’ve heard of absurdist humor?

ShaggySnacks@lemmy.myserv.one on 22 Oct 23:11 next collapse

I have and don’t call me Shirley.

Chocrates@lemmy.world on 23 Oct 21:55 collapse

I didn’t read it as humour I read it as a threat or perhaps a dig on trans folks?

Regardless I didn’t need to escalate.

IronKrill@lemmy.ca on 22 Oct 01:05 collapse

Force feeding estrogen to CEOs to break the glass ceiling. Woke.

verity_kindle@sh.itjust.works on 22 Oct 02:07 collapse

Hell yeah. That’s where the $19 billion went that the CEO is going on about.

verity_kindle@sh.itjust.works on 22 Oct 00:51 collapse

Ah, thank you.

deegeese@sopuli.xyz on 21 Oct 23:45 next collapse

Most of that interview is deadly dull and there’s no way I would have read to the end.

Very nice of Intuit to highlight the juicy parts.

CosmicTurtle0@lemmy.dbzer0.com on 22 Oct 02:08 collapse

Tbh the exchange is a bit testy. Even if they didn’t request it to be removed, I have a feeling it would have gone viral.

But the Streisand effect is going to show the coverup and the juicy parts. It’s just…amazing

thesmokingman@programming.dev on 22 Oct 00:09 next collapse

I have more important things to do than to lobby the government to send a tax bill.

Why would the CEO be dumb enough to say this in an interview? If your business model is fucking people, your CEO has to have a cool head when asked if he’s fucking people!

verity_kindle@sh.itjust.works on 22 Oct 00:53 collapse

There are people who have never heard of the Streisand Effect.

Computerchairgeneral@fedia.io on 22 Oct 01:14 next collapse

Considering I would have never heard of this otherwise, yeah I think it's the Streisand Effect at work. But what a bizarre thing to want scrubbed from the Internet. Like it's not a particularly hard-hitting question and the CEO clearly had a prepared, corporate-speak answer ready. It feels like something that wouldn't have attracted any attention if they hadn't called attention to it. So, classic Streisand Effect I guess.

MeatsOfRage@lemmy.world on 22 Oct 02:08 next collapse

Decoder podcast which this is from and specifically Nilay Patel is awesome, if you’re not subscribed check it out

pca.st/…/01a33f10-fcfe-0132-18b7-059c869cc4eb

There’s a good episode a few months back where the CEO of Logitech tries to justify the mouse subscription.

He’s also one of the hosts of the Vergecast pca.st/…/5cda9490-4117-012e-1622-00163e1b201c

Wrench@lemmy.world on 22 Oct 03:33 next collapse

Eh. Honestly, the line of “questions” was rather stupid.

“Why aren’t you lobbying to make your business irrelevant” is essentially what the interviewer pushed aggressively.

Sure, I get calling out a CEO for deflecting tough questions with corporate BS. But it was a pretty dumb line of questioning in the first place.

Why isn’t Google lobbying for privacy protections?

Why isn’t Comcast lobbying for net neutrality?

Just make your statement and ask for comment. “Our listeners consider Intuits lobbying against tax reform that would benefit tax payers to be adversarial to their customers. What would you say to them?”

Fuzzy_Red_Panda@lemm.ee on 22 Oct 11:03 next collapse

I don’t know, I see Nilay’s question as “why aren’t you doing what’s ethical?” and I always welcome that line of questioning.

Debs@lemmy.zip on 22 Oct 12:35 collapse

I see the question as, you say you are lobbying the government to simplify the tax code but this is actually what simplifying the tax code would look like. The subtext is, y’all aren’t doing what you claim.

Overall I think the guy came off pretty poorly throughout the interview.

homesweethomeMrL@lemmy.world on 22 Oct 20:22 collapse

Step 1: go on record

Step 2: punch self in crotch

Step 3: have someone else angrily insist you didn’t and/or that should be stricken from the record because you yelped.

Everything looks by-the-book here.