Software update crashes city of Seattle websites (www.seattletimes.com)
from TheOneWithTheHair@lemmy.world to technology@lemmy.world on 17 Dec 2023 04:20
https://lemmy.world/post/9662514

#technology

threaded - newest

[deleted] on 17 Dec 2023 04:58 next collapse

.

Toes@ani.social on 17 Dec 2023 13:32 collapse

Well maybe they just updated too 2.6.1

CowsLookLikeMaps@sh.itjust.works on 17 Dec 2023 05:00 next collapse

Senior developer: first time?

AA5B@lemmy.world on 17 Dec 2023 16:44 collapse

Principal developer: that’s why we always hav failover, backups, and a rollback plan, and insist on release testing in a staging environment.

harry_balzac@lemmy.world on 17 Dec 2023 06:03 next collapse

Software from hotbabes.ru

Synthead@lemmy.world on 17 Dec 2023 06:21 next collapse

Looks like they need to learn a thing or two about integration tests, redundancy, and fail-overs.

A software update didn’t take it down. Negligence did. You should wonder why it doesn’t work before you ship to production.

cbarrick@lemmy.world on 17 Dec 2023 15:45 next collapse

Integration testing is great for release validation.

But there’s also development work that should have been done on the release process itself, like support for progressive rollouts and easy rollbacks.

BearOfaTime@lemm.ee on 17 Dec 2023 17:41 collapse

Progressive rollout? Nah, these people are acting like it’s 1992 and just cowboy that shit up!

BearOfaTime@lemm.ee on 17 Dec 2023 16:26 collapse

Yep.

Where’s the non-prod test environment? For major systems we always have a multi-tier setup, of Test (pretty open, wild-west, but completely isolated and only test data on it), then Non-Prod Test, which looks a lot like production, has production-like test data, with User Acceptance Testing capability, still isolated from both prod and test. (We also have other layers of test too, say for hardware integration to backend, etc).

Also, this example is why I constantly argue against auto updates for anything, even my phone apps.

Without validation testing, you don’t know shit won’t work and then disrupt your work flow. My phone is a tool that I rely on to work a certain way.

Drusas@kbin.social on 18 Dec 2023 00:06 collapse

This is what happens when the city pays below average wages for developers in a city where developers have nearly unlimited job opportunities available.