X's CEO tells staff data will show efforts to fight hate, as advertisers flee (www.reuters.com)
from L4s@lemmy.world to technology@lemmy.world on 21 Nov 2023 12:00
https://lemmy.world/post/8557715

X’s CEO tells staff data will show efforts to fight hate, as advertisers flee::Social media company X CEO Linda Yaccarino told employees that “data will tell the real story” about its efforts to battle antisemitism, according to a note to employees, amid growing outrage over the issue.

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autotldr@lemmings.world on 21 Nov 2023 12:00 next collapse

This is the best summary I could come up with:


X, formerly Twitter, lost several major advertisers including IBM and Comcast, and owner Elon Musk was blasted by the White House after he agreed with a post on the platform Wednesday.

“While some advertisers may have temporarily paused investments because of a misleading and manipulated article, the data will tell the real story,” Yaccarino said in the Sunday night note to employees seen by Reuters, adding that X has been clear about its efforts to fight antisemitism and discrimination.

Over the weekend, Musk posted on X that his company would file a “thermonuclear” lawsuit against Media Matters for what he said was a “fraudulent attack” on the platform.

In a response on Monday, Media Matters President Angelo Carusone, said, "Far from the free speech advocate he claims to be, Musk is a bully who threatens meritless lawsuits in an attempt to silence reporting that he even confirmed is accurate.

The controversy comes amid a surge in antisemitism in many countries, including the United States, since the Oct. 7 attack by Hamas on southern Israel and the subsequent bombardment and invasion of the Gaza Strip by the Israeli military.

After buying Twitter in October 2022 for $44 billion, Musk laid off thousands of employees, including many who worked to moderate content on the platform.


The original article contains 377 words, the summary contains 213 words. Saved 44%. I’m a bot and I’m open source!

misk@sopuli.xyz on 21 Nov 2023 12:14 next collapse

I like the data they had to release under new EU regulations so far. For example, they have a single employee that speaks my native language, which is sixth most-spoken among languages of the European Union. It definitely shows when trying to report things like “kill yourself” posts, which apparently is OK with both Twitter terms of service and local law (that one came as surprise to me and would probably surprise lawyers as well).

givesomefucks@lemmy.world on 21 Nov 2023 12:37 collapse

Yeah, they really fucked up with the automated messages saying something doesn’t violate the rules.

Because that’s a paper trail that twitter looked at something and decided not to remove it.

They’d be covering their own ass better if those didn’t get sent, at least they could pretend they hadn’t looked at it yet and kept it a grey area

misk@sopuli.xyz on 21 Nov 2023 13:08 collapse

They can’t ignore reports and have to allow at least one follow-up dispute per EU regulations. Unfortunately there’s no dedicated government office here for escalating it further (unlike Germany for example) but I imagine giving Digital Services Act more teeth will come with time.

JoMiran@lemmy.ml on 21 Nov 2023 12:37 next collapse

Is she going to “release the kraken” like Sidney Powell did?

Fisk400@feddit.nu on 21 Nov 2023 12:41 next collapse

It’s interesting that Elons companies always seem to have internal data that can’t be verified by third party and the data always show that the company has done nothing wrong. Weird how the current CEO seem to operate exactly in the same way Elon would.

iterable@sh.itjust.works on 21 Nov 2023 15:35 collapse

He is like Alex Jones. But instead of piles of random blank papers being “facts” it’s the “data”

makyo@lemmy.world on 21 Nov 2023 13:05 next collapse

Does it really matter what internal effort there is to battle hate when the celebrity owner is publically boosting it himself?

goferking0@lemmy.sdf.org on 21 Nov 2023 14:06 collapse

Wouldn’t be surprised if the teams are just working on removing those who fact check musk or hurt his feelings

n3cr0@lemmy.world on 21 Nov 2023 13:15 next collapse

It’s all about pleasing the inverstors, shareholders and advertisers. The users are just the product that is being sold.

Treczoks@lemmy.world on 21 Nov 2023 14:58 next collapse

With hate posts it is the same as with rats. The more that you can obviously see, the more rats are hiding in that area. If you happen to meet a rat in the open, broad daylight, you can assume a population of at least 5000. So if people can obviously see well-known companies’ ads next to nazi content, how much nazi content must be hiding in there?

spudwart@spudwart.com on 21 Nov 2023 15:05 collapse

Yeah, and when the leader of said area is also the Giant Rat that makes all of the rules, it kinda feels like there’s a much worse issue than a rat infestation.

Potatos_are_not_friends@lemmy.world on 21 Nov 2023 15:20 next collapse

“Look at all the data!” ol’ Musk shouts as he gets distracted to retweet a post about how unfair it is that white people can’t have a “white people only” club.

[deleted] on 21 Nov 2023 15:28 next collapse

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iterable@sh.itjust.works on 21 Nov 2023 15:33 next collapse

I am sure that data won’t be altered…or it will show the bare minimum effort had been taken. Well beyond functional and just for legal purposes.

CmdrShepard@lemmy.one on 21 Nov 2023 15:44 next collapse

“Data will show” if they had the data, they would have shown it already instead of making false promises about the future.

Voroxpete@sh.itjust.works on 21 Nov 2023 18:24 next collapse

“The data will show it. We’re just not done falsifying it yet.”

[deleted] on 21 Nov 2023 18:35 next collapse

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AlphaOmega@lemmy.world on 22 Nov 2023 12:11 collapse

As a CEO, they should know that the data is pretty much available instantaneously. It’s all digital.

CmdrShepard@lemmy.one on 22 Nov 2023 15:31 collapse

Assuming it’s truthful, she wouldn’t have been able to make the claim without already having the data meaning there is no reason why we’d all need to ‘wait and see’ especially with something so damaging to the company.

Assuming it’s a lie, all she needs to do is make the false claim and hope it leads to good PR before everyone forgets about it and the news cycle moves on. This explains why she’d tell us to wait and see.

Patch@feddit.uk on 21 Nov 2023 16:45 next collapse

How much effort that they’ve put into battling hate speech is irrelevant; all that matters is how successful those efforts are. It feels like there is far more hate speech on the platform than there was a couple of years ago, ergo they’re failing.

If I were an advertiser concerned that my brand will appear alongside rampant neo-Naziism, it would be scarce comfort to be told “yeah, but we tried…”

Wrench@lemmy.world on 21 Nov 2023 17:56 next collapse

And noticeably it trended way up after Musk went in and fired a lot of people doing jobs that he considered a waste of money.

Like moderation.

BleatingZombie@lemmy.world on 21 Nov 2023 19:31 collapse

I kind of disagree with your first statement but only in rare conditions. For example (hypothetically) if a platform was doing the absolute most it could (to its detriment) and was leagues ahead of everybody else, then i would say the effort does matter

Fades@lemmy.world on 22 Nov 2023 05:46 next collapse

Twitter was doing just fine in this regard, the only difference is phony stark and his quest against moderation (unless the topic is about himself, then and only then are fact checking and censorship acceptable apparently.

Simply put, Elon and friends have made a space for hate deliberately. “Efforts” to stop hate isn’t good enough, especially when you literally were handed the goddamn solution and the first thing down was kill moderation teams and the like.

Fuck these bad faith capitalist pigs who can’t get fascism’s orange dick out their mouth

Kekzkrieger@feddit.de on 22 Nov 2023 08:56 next collapse

As if a CEO had any idea of data, other than requesting it from their staff.

skozzii@lemmy.ca on 22 Nov 2023 13:20 collapse

Written be Elon, parroted by CEO.

There has never been a more useless CEO role in a company.