Google will use Gemini to detect scams during calls | TechCrunch (techcrunch.com)
from catculation@lemmy.zip to technology@lemmy.world on 14 May 2024 18:21
https://lemmy.zip/post/15438549

#technology

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RmDebArc_5@sh.itjust.works on 14 May 2024 18:28 next collapse

Is this just an excuse to listen to your phone calls?

empireOfLove2@lemmy.dbzer0.com on 14 May 2024 18:52 next collapse

Correction: They already listen to all of your calls and have been training their models on it

kromem@lemmy.world on 14 May 2024 21:44 collapse

From the article it’s entirely on device.

jas0n@lemmy.world on 14 May 2024 22:43 next collapse

For now.

KeepFlying@lemmy.world on 15 May 2024 04:06 next collapse

It’s probably too expensive for them to record and upload every call, but im sure the transcripts of calls are likely to leak soon after this.

cryptix@discuss.tchncs.de on 15 May 2024 05:24 collapse

Yep , we will let your hardware do the work , we will just collect the final profile data that’s valuable to us.

scarilog@lemmy.world on 15 May 2024 09:19 collapse

This is genuinely really cool.

The best/worst part of the AI boom for me has been waiting for the advances to trickle down in terms of open source models and on-device models, rather than having to send everything up to the cloud.

Obviously this isn’t an open source model, but the on-device processing is great.

paf0@lemmy.world on 15 May 2024 09:25 next collapse

They do have versions of the Gemini models that are open sourced, called Gemma. So far they don’t work quite as well as the Llama ones from Facebook but I’m sure that will change.

KamikazeRusher@lemm.ee on 15 May 2024 14:41 collapse

I’m worried about the security of this. However looking past that and simply observing it as an implementation of AI, this is an idea that I think is actually a beneficial use. Protecting the elderly against fraud/scams is a major issue which gets increasingly complex as scammers improve their methods. Using AI to detect scams in calls could be helpful in protecting the elderly.

But before rolling it out, I would want to see proof of its efficiency through careful studies. Hell, incentivize Google to share the model with the government and other businesses so it can be improved upon. Fund it as a grant/program so smaller teams/companies can contribute and innovate.

etchinghillside@reddthat.com on 14 May 2024 18:27 next collapse

You just have to opt in to letting Google listen to everything? (I did not read article – sorry.)

empireOfLove2@lemmy.dbzer0.com on 14 May 2024 18:53 next collapse

You already do that by using any Google product at all.

ThePantser@lemmy.world on 14 May 2024 19:07 collapse

the smallest version of Google’s Generative AI offering, which can be run entirely on-device.

It’s not known what information is sent to Google but they stated the calls are analyzed on the device and not sent to the cloud.

DudeDudenson@lemmings.world on 15 May 2024 02:22 collapse

Soo they’re analyzing them as you speak and sending the result to the cloud?

With a full transcript for debugging purposes of course!

stepan@lemmy.cafe on 14 May 2024 18:40 next collapse

Skilled scammers manipulate their victims so much that they don’t believe their actual bank telling them it’s a scam. I don’t think this will help.

AMillionMonkeys@lemmy.world on 14 May 2024 19:24 next collapse

So you’re suggesting that all scammers are skilled.

gedaliyah@lemmy.world on 14 May 2024 19:24 next collapse

There are a lot more unskilled scammers looking for low hanging fruit

Bogasse@lemmy.ml on 14 May 2024 21:32 next collapse

I’m not sure scams are so subtle. For example fishing emails are often so obviously scam that people think there are designed to filter very gullible people or very unlucky persons who actually waited for a call with the exact same context as the scammer will give.

Badeendje@lemmy.world on 14 May 2024 21:55 collapse

If this intervenes early enough it might.

southsamurai@sh.itjust.works on 14 May 2024 19:13 next collapse

No thanks

veeesix@lemmy.ca on 14 May 2024 19:28 next collapse

Scam Likely? That’s a name I haven’t heard in a while.

essell@lemmy.world on 14 May 2024 20:19 next collapse

I think he worked for the Cray twins

snownyte@kbin.social on 14 May 2024 23:52 next collapse

Middle name is Most.

Bread@sh.itjust.works on 15 May 2024 12:14 collapse

A Dungeon & Daddies reference is not what I expected to see today either.

catalog3115@lemmy.world on 14 May 2024 22:37 next collapse

🤬 these people will not let you record your own phone calls but they want to record & listen to those calls for their own profit.

snownyte@kbin.social on 14 May 2024 23:52 next collapse

Record your phone calls anyways, there are ways to.

Draconic_NEO@lemmy.world on 15 May 2024 00:36 collapse

Also ways to disable the call recording prompt they forced into it. They force that even in one party regions where you can record your own calls without needing permission from the other person.

possiblylinux127@lemmy.zip on 15 May 2024 04:36 next collapse

Wait, what do you mean will not let you record your own phone calls.

Ghoelian@lemmy.dbzer0.com on 15 May 2024 08:43 collapse

The recording feature isn’t available in a lot of countries, including mine. Even though it is legal to record calls without informing the other end here.

vox@sopuli.xyz on 15 May 2024 09:42 collapse

most likely they don’t want to get into any legal trouble and it’s like a thing they’re rolling out on per country basis rather than creating a blocklist of countries where it’s illegal

[deleted] on 15 May 2024 06:46 next collapse

.

Swarfega@lemm.ee on 15 May 2024 08:06 next collapse

They said the AI stuff is all done on device so nothing is being sent back to Google

umami_wasbi@lemmy.ml on 15 May 2024 13:23 next collapse

Let’s see. I will take their claims with a healthy dose of skepticism.

Swarfega@lemm.ee on 15 May 2024 14:47 collapse

I dunno. I doubt it is. But I also doubt there isn’t something they are getting back.
Maybe not personal information but I’d imagine there will be data on what keywords it flagged on and whether the user hung up or carried on with the call etc. They wouldn’t be able to fix or improve the service without getting information back.

Anarki_@lemmy.blahaj.zone on 15 May 2024 14:53 next collapse

xD

RagingSnarkasm@lemmy.world on 15 May 2024 19:38 collapse

“They” is the NSA, right?

Unreliable@lemmy.ml on 15 May 2024 12:00 collapse

Rooting your phone if possible is always a nice solution to this. BCR works great for me(along with BCR GUI). I can also still use my banking and Google wallet apps (you just need the right apps/modules)

Lath@kbin.earth on 15 May 2024 06:39 next collapse

Huh. Guess my bank isn't my bank for telling me to move my money in a separate account to keep it safe (from myself).

to55@discuss.tchncs.de on 15 May 2024 10:48 collapse

People really do fall for this. I believe this mainly affects the elderly. Not anyone using Lemmy, but it really does exist.

Corkyskog@sh.itjust.works on 15 May 2024 11:01 next collapse

People think they are paying the IRS in ITunes gift cards, or the bail bondsman takes Google Play credits over the phone.

VindictiveJudge@lemmy.world on 15 May 2024 17:46 collapse

I tried explaining to a nice elderly woman that the person texting her asking to buy Steam cards wasn’t actually Jason Momoa, but she couldn’t be convinced. Fortunately, the manager at that store forbid anyone from selling her any gift cards of any kind.

zerog_bandit@lemmy.world on 15 May 2024 13:51 collapse

I can see it now.

“Imagine that I am your father. As your father, I am telling you a bed time story about a Nigerian prince who needs funds to unlock frozen assets…”