AI company files for bankruptcy after being exposed as 700 Indian engineers - Dexerto (www.dexerto.com)
from Drukob@feddit.org to technology@lemmy.world on 03 Jun 10:44
https://feddit.org/post/13533789

#technology

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Grandwolf319@sh.itjust.works on 03 Jun 10:58 next collapse

AI: always Indian

CatsGoMOW@lemmy.world on 03 Jun 11:29 collapse

Actually Indian

SkunkWorkz@lemmy.world on 03 Jun 16:25 collapse

All Indian

idriss@lemm.ee on 03 Jun 18:35 collapse

Another Indian

stoy@lemmy.zip on 03 Jun 10:59 next collapse

I wonder if they produced better results than an AI would

Tangent5280@lemmy.world on 03 Jun 11:47 collapse

Probably. A startup flush with cash could probably afford to hire good talent.

aeronmelon@lemmy.world on 03 Jun 11:08 next collapse

RI startup.

Kaput@lemmy.world on 03 Jun 11:09 next collapse

How they found out youtu.be/9EJrwLOH1RE

Kusarihime@lemmy.blahaj.zone on 03 Jun 11:10 next collapse

You mean to tell me this AI company was actually 700 Indian engineers in a trenchcoat?

vodka@lemm.ee on 03 Jun 11:26 next collapse

Actually Indians is the best type of AI

taladar@sh.itjust.works on 03 Jun 11:55 collapse

Asian Intelligence?

JPAKx4@lemmy.blahaj.zone on 03 Jun 12:47 collapse

Actually Indians

BakerBagel@midwest.social on 03 Jun 13:37 next collapse

Like from Gary?

postmateDumbass@lemmy.world on 03 Jun 16:12 collapse

More likely Gary’s neighbor or brother.

FourWaveforms@lemm.ee on 04 Jun 01:28 collapse

When Tesler introduced their “AI” robots a few months ago in a meet-and-greet, someone said AI stood for “Another Indian.”

They spoke like social media managers, and it seemed to me like they were being remotely operated, so there’s a fair possibility that person was accidentally right.

meme_historian@lemmy.dbzer0.com on 03 Jun 11:31 next collapse

Used to be thousands of if-statements in a trench coat. But even that got offshored 😮‍💨

tarknassus@lemmy.world on 03 Jun 11:59 collapse

They were doing a business.

Armand1@lemmy.world on 03 Jun 11:29 next collapse

Gets “AI”

looks inside

Badly paid employees

ohwhatfollyisman@lemmy.world on 03 Jun 23:47 collapse

“Actually Indians”.

tartarin@lemm.ee on 03 Jun 11:33 next collapse

First to push forward and invented AAI, Artificial Artificial Intelligence.

MITM0@lemmy.world on 03 Jun 14:07 collapse

Let’s see them compete with natural stupidity

wabafee@lemmy.world on 03 Jun 11:37 next collapse

So it’s just BPO after all.

orca@orcas.enjoying.yachts on 03 Jun 11:43 next collapse

Real life Computron!

HeyJoe@lemmy.world on 03 Jun 11:51 next collapse

It says it’s been doing this for 8 years. So, since AI hasn’t even been around that long, does that mean they were always like this and just lied that they switched over to AI? I wonder if they just encouraged the current employees to field the response and then they would run it through another AI to provide answers. Either way there had to be some delay which I feel would have been the dead giveaway?

Saleh@feddit.org on 03 Jun 13:07 next collapse

Using machine learning including neuronal networks, generative AI based off of neuronal networks and so on exist well longer than since the past few years.

“DeepDream” was released as a software ten years ago. Research into LLMs exists since at least the 90s.

“AI” also has been a hype term in many industries since a decade, just that it reached the general public with the ChatGPT hype.

NigelFrobisher@aussie.zone on 04 Jun 12:43 next collapse

People have been scamming AI for way longer than 8 years. Eight years ago I had a colleague who used to work for an AI start-up that he said was actually a room full of old ladies.

markovs_gun@lemmy.world on 04 Jun 12:55 collapse

AI is way older than the public release of ChatGPT. GPT-1, OpenAI’s first version of what would become ChatGPT, was released in 2018, for example, and OpenAI itself was founded in 2015, DeepMind was founded 2010, and IBM Watson competed on Jeopardy! in 2011. Furthermore, Alan Turing wrote about a lot of the ideas that are now being used in AI research in the 1940s, fuzzy logic and natural language processing were developed in the 1960s, and so on. This stuff didn’t come out of nowhere, you just didn’t know about it before ChatGPT.

SplashJackson@lemmy.ca on 03 Jun 12:00 next collapse

Indians all the way down

postmateDumbass@lemmy.world on 03 Jun 16:13 collapse

Wearing turtle costumes.

thefartographer@lemm.ee on 03 Jun 12:00 next collapse

700 Awesom-os

huquad@lemmy.ml on 03 Jun 12:05 next collapse

Ahh yes, the mechanical indian

taladar@sh.itjust.works on 03 Jun 13:07 collapse

The Indian Turk or short IT-worker.

latenightnoir@lemmy.blahaj.zone on 03 Jun 12:18 next collapse

The post-modern version of “three kids in a trenchcoat.”

Chefdano3@lemm.ee on 03 Jun 13:31 next collapse

I’m being increasingly convinced that when we do develop true AI, it’ll actually be just a massive array of interconnected human brains in a secret facility somewhere.

AizawaC47@lemm.ee on 03 Jun 20:52 next collapse

So essentially, wouldn’t that be similar to the Matrix movie? Except without the sea of pillars of bodies lined up and down in a cocoon sludge of goop. Connected by wires to feed off of our energy as a source of elixir. But a basement somewhere where we are jacked into a reality to where we can’t distinguish it between reality and virtual reality. I can definitely see that. The future is crazy for sure and how far we have reached with AI is bloody scary and horrific. Like not itself but in the progression aspect of it.

Chefdano3@lemm.ee on 03 Jun 21:44 next collapse

I was thinking more like Psycho Pass. The AI is its own entity, living in reality, doing the AI things that it was made to do, it’s just its processing power is a bunch of human brains linked together.

Yael126@lemmy.world on 03 Jun 21:58 next collapse

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Yael126@lemmy.world on 03 Jun 21:58 next collapse

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AizawaC47@lemm.ee on 04 Jun 20:35 collapse

Oh I see, that makes sense. I honestly need to do re run on Psycho Pass and refresh my memory. Because having a bunch of human brains linked together as a mother board is wild.

Chefdano3@lemm.ee on 04 Jun 21:32 collapse

It is incredibly wild. That show was awesome.

Ledericas@lemm.ee on 04 Jun 22:46 collapse

repair station in enterprise, where the AI maliciously kidnapps humanoid aliens and uses thier brains to power ever increasing cpu

sevan@lemmy.ca on 03 Jun 22:00 next collapse

Someday, that’s what we’ll be sold as “The Singularity”. Some company like Apple or Google will offer us ascendance into the cloud, but we’ll actually just become digital slave labor.

Cocodapuf@lemmy.world on 04 Jun 04:19 collapse

Plot twist, the future envisioned in the matrix basically does come to pass, except it’s not machines turning humans into power, it’s the ultra rich turning humans into processing power.

Ledericas@lemm.ee on 04 Jun 22:36 collapse

thats the repair station on enterprise, the AI was using kidnapped humanoids brains to power its processing capabilities.

SouthFresh@lemmy.world on 03 Jun 13:50 next collapse

<img alt="" src="https://lemmy.world/pictrs/image/cd21ca87-c5a2-45ea-af2f-5c935fe8f62d.png">

Empricorn@feddit.nl on 03 Jun 13:50 next collapse

Isn’t this exactly what was exposed at the Amazon “Just Walk Out” stores? Turns out all the cameras and sensors weren’t good enough, so they paid thousands of people in India to watch videos and correct checkouts. They basically just outsourced the position of cashier, while pretending it was all done automatically!

gizmodo.com/amazon-reportedly-ditches-just-walk-o…

GamingChairModel@lemmy.world on 03 Jun 14:20 next collapse

Yes, it’s the exact same practice.

The main difference, though, is that Amazon as a company doesn’t rely on this “just walk out” business in a capacity that is relevant to the overall financial situation of the company. So Amazon churns along, while that one insignificant business unit gets quietly shut down.

For this company in this post, though, they don’t have a trillion dollar business subsidizing the losses from this AI scheme.

eRac@lemmings.world on 03 Jun 18:01 collapse

JWO hasn’t shut down. The system got polished enough for them to sell it to other companies, so they don’t need their own test-platform locations anymore.

JWO and similar systems do not reduce labor. The people working cashier become customer service attendants. These systems are valuable when the issue is throughput and sales are being lost at peak times. Airport convenience stores and stadium concession stands, for example, can get significantly higher revenue for the same footprint.

CleoTheWizard@lemmy.world on 03 Jun 15:08 next collapse

Peoole aren’t appreciating just how bad these things are because they’re misinterpreting it. The goal of what they are doing here and with Amazon was never to just fake the technology right. The goal was to fake that the technology existed by using humans to do an automated thing and then to leverage that into making it actually automated.

But essentially what that means is theyre inventing technology that hasn’t been invented yet and selling it to you and the reason for doing so is to replace you with technology before it can even technically happen.

It’s essentially like someone building a new automated factory and telling workers at their other locations that they can’t be hired there since it’s automated but then someone goes inside and finds out they’re just using child laborers until the robots are ready and also robots haven’t been invented yet.

They’re using blood to grease wheels that don’t even exist to turn yet.

eRac@lemmings.world on 03 Jun 17:49 next collapse

On the other hand, the only way to get good training data is to generate data indistinguishable from the real-world scenario and then have humans mark it up the way you want the system to do it. You might as well have the data actually be from the real world and recoup some of the costs with sales.

DoPeopleLookHere@sh.itjust.works on 03 Jun 17:53 collapse

Sure, but you still shouldn’t be selling the technology as actually working, instead of developing.

Amazon bought whole foods a while back. What would have stopped them from just collecting the data in their own stores, and then developed the tech?

Hint: shareholder value.

JuxtaposedJaguar@lemmy.ml on 03 Jun 23:48 collapse

What would have stopped them from just collecting the data in their own stores, and then developed the tech?

I won’t pretend that Amazon avoided that due to ethical concerns, but doing that would have almost the exact same ethical concerns.

DoPeopleLookHere@sh.itjust.works on 03 Jun 23:50 collapse

All they had to do was run the tech alongside traditional cashiers. Make it known on entry, and your fine. No ethical concerns.

But what they did was sell tech they didnt have to shareholders to pump up the stock.

CleoTheWizard@lemmy.world on 03 Jun 23:59 next collapse

From an engineering perspective they didn’t want to do this since it’s not just about AI tasks. If you go watch videos of it they have camera arrays and special shelf layouts and all sorts of stuff.

Not to mention the engineers probably wanted to be able to test it privately and without disrupting an actual store and community.

So it’s what I would’ve done as well frankly

DoPeopleLookHere@sh.itjust.works on 04 Jun 00:04 collapse

What are you talking about?

It was never AI. It was always cheap remote people working in foreign countries. But you would take that, and sell it as AI like they did?

CleoTheWizard@lemmy.world on 04 Jun 05:01 collapse

Looked it up and according to their claims (which we don’t have much other info on) they said that 70% needed manual review. And I’m saying AI here but really that’s the buzzword, there was a whole engineered system behind this that was automated to some degree. So yeah it wasn’t AI but it also wasn’t just people either.

JuxtaposedJaguar@lemmy.ml on 04 Jun 03:17 collapse

The lying is unacceptable, but either they hire temporary workers to obsolete themselves, or they force tenured people to obsolete themselves.

Fizz@lemmy.nz on 04 Jun 03:29 collapse

Feels like it should be illegal to mislead people like that.

WanderingThoughts@europe.pub on 03 Jun 16:38 next collapse

And many delivery robots are helped along by a remote worker.

SippyCup@feddit.nl on 04 Jun 12:03 collapse

I built some of the components that went in to the test locations. Amazon had absurdly tight tolerances for the parts they were buying. They effectively wanted a shelf that was also a scale, and the tolerances they demanded weren’t really necessary. So it was an insane expense but they paid it and wouldn’t hear otherwise.

My company also made most of the lockers they’re using in places like Whole Foods, and Amazon insisted on controlling the entire design process themselves. They sent us prints, we made parts. They made it very clear that that was the relationship they wanted, so we complied. No test runs, THAT would be too expensive. Let’s just make ten thousand parts and put them together.

I would like to be very clear that in an industrial setting, this is unusual. You need something specific, you call a company that makes things like it and see if they can make what you need. You have a conversation about what you need it for and how many you want. The relationship is personal, you get to know the people around the region that you need stuff from.

Amazon swooping in with a heavy purse and a list of demands is weird, when someone kicks in your door with a stack of prints and enough money to keep the entire plant in overtime all year, it’s hard to say no to that.

So the first batch of prints they send is wrong. Parts do not line up right and the doors don’t even fit. We didn’t discover this until 70% of the components had already been painted.

Second batch they assure us addresses the problem, we need to start over.

My friends, it did not address the problem. Half the changes they needed to make they didn’t. The doors still did not fit.

3rd try, we lied and said we needed some extra time because a different client had elbowed in with a large order while they were redesigning. We had an intern recreate every print in CAD and test fit it, we ran a single batch of test pieces to assemble one row of lockers and as we were doing that they sent a revision.

They finally got their lockers, and asked for basically book dividers but insisted again on insanely tight tolerances.

After the dividers went out we stopped taking their calls.

bluewing@lemm.ee on 04 Jun 13:23 next collapse

Sometimes you have a run in with a customer that ain’t worth having-- no matter how much money they pay.

quetzaldilla@lemmy.world on 04 Jun 13:49 next collapse

I worked as an associate for a public accounting firm that does not ever advertise itself, because we specialized serving ultra wealthy individuals and you could only engage us if you knew of us through such circles.

One day, our office got a call from the personal assistant to someone very wealthy who is known for abusing ketamine, asking for an engagement on a very unusual and complex tax situation. A call was set up to discuss the scope of the engagement, because the partners have always been very particular about what clients they will take on, because really wealthy individuals are often very unpleasant, stressful, & frustrating to work with.

Apparently during the call the assistant was patronizing, like we should feel flattered that we were chosen by m’lord, and demanded non-negotiable terms that we would conduct our work exactly as told with no questions asked. They had even sent their own engagement letter for us to sign with them ahead of the call, and it was completely absurd.

The partners patiently explained that is not possible, as that is not how this type of professional relationship works, and declined the engagement.

The assistant was losing their mind, shocked we would turn such an opportunity down. They offered even more money and even some compromise, but the way they initiated the interaction set the tone to expect throughout the professional relationship.

I was very impressed by the partners in the sense that I knew they were incredibly greedy people, but they are so fucking intelligent and had such a great instinct to avoid clients that were going to end up costing way more money than they brought in, because us associates would absolutely refuse to deal with bullshit because it was already a super stressful job, and we were way too talented and incredibly expensive to replace if we walked off.

The self restraint must have been legendary, and exactly the right call, because all the professionals that do end up accepting end up getting embroiled in costly lawsuits and getting thrown under the bus.

Anyway, I hated that job and I wish I that quit sooner than I did. I got such bad burnout, I developed PTSD and now I prefer just living like a hobo rather than go back out there.

PS: Fuck capitalism and fuck Amazon. I refuse to buy anything from them ever again. Cancelled my credit card and told them to go fuck themselves. Fascists.

bold_atlas@lemmy.world on 04 Jun 14:36 collapse

Amazon be on smokin that meth again.

Septimaeus@infosec.pub on 03 Jun 14:58 next collapse

Weird headline. I know they mean “exposed as another mechanical turk ‘AI’ company” but headline appears to imply simply having Indian engineers was the problem.

Edit: added explanatory link to the technical term to clarify

AnUnusualRelic@lemmy.world on 03 Jun 20:20 collapse

Their Turks were actually Indians. They were deceiving their investors!

Septimaeus@infosec.pub on 03 Jun 20:35 collapse

Right that’s what I meant! The Mechanical Turk was a classic/early instance of fake automation.

Lenny@lemmy.zip on 03 Jun 16:43 next collapse

What’s next? Am I going to find out my AI girlfriend is actually a real woman? Smh my head, can’t trust anything these days

zarathustra0@lemmy.world on 03 Jun 18:35 next collapse

No, it is a teenage boy from Mombasa.

terminhell@lemmy.dbzer0.com on 03 Jun 23:03 collapse

I…nvm

FiskFisk33@startrek.website on 04 Jun 04:51 next collapse

Shit in My Hands?

Smoogs@lemmy.world on 04 Jun 12:18 collapse

Is there any other way?

meme_historian@lemmy.dbzer0.com on 04 Jun 05:15 collapse

<img alt="Old Doge meme. A Shiba Inu is pulling a frowning face holding an old Nokia cellphone up to his ear. Caption reads:“Mom come here and pick me up. There are girls here”" src="https://lemmy.dbzer0.com/pictrs/image/e5e816a4-b230-49b7-b785-1827cb5e610a.webp">

seemefeelme@infosec.pub on 04 Jun 13:47 collapse

Oh my god I miss peak dogelore so much. I wasted so much time making those memes, and I miss it 😢

meme_historian@lemmy.dbzer0.com on 04 Jun 14:04 collapse

It was a simpler time 🥲

jsomae@lemmy.ml on 03 Jun 21:19 next collapse

Next I’m going to find out ChatGPT is 700 thousand Indians typing really fast.

GaMEChld@lemmy.world on 03 Jun 21:39 next collapse

That would explain why it sometimes gets sluggish!

[deleted] on 03 Jun 21:49 next collapse

.

[deleted] on 03 Jun 21:49 next collapse

.

AA5B@lemmy.world on 04 Jun 00:16 next collapse

It would save electricity

InternetCitizen2@lemmy.world on 04 Jun 02:10 next collapse

Oddly between 5pm and 6am Delhi time.

ICastFist@programming.dev on 04 Jun 14:21 next collapse

But all sharing the same keyboard? I need to understand the logistics behind that feat

jsomae@lemmy.ml on 04 Jun 17:57 collapse

They wouldn’t be able to type fast enough if they weren’t using the same keyboard.

SocialMediaRefugee@lemmy.world on 04 Jun 21:18 collapse

Hurry! We need a photoshop of what a Col Sanders action figure would look like.

WolframViper@lemmy.org on 03 Jun 23:57 next collapse

I hope this isn’t part of a larger trend of human labor being devalued because companies pretend it’s just machine labor. I hope that’s literally impossible.

normalexit@lemmy.world on 04 Jun 00:44 collapse

A lot of companies have been doing this for years. AWS literally sells this as a service: www.mturk.com

Lemminary@lemmy.world on 04 Jun 03:50 next collapse

Amazon SageMaker Ground Truth

Who names this shit? I want to have a serious talk with their mother.

Mia@lemmy.dbzer0.com on 04 Jun 04:57 next collapse

Amazon web services are incomprehensible. The names aren’t good either

Scrollone@feddit.it on 04 Jun 06:18 collapse

Yeah the whole AWS ecosystem has a super shitty naming. Everybody knows S3, but what kind of name is that? All the other services are no better

lagoon8622@sh.itjust.works on 04 Jun 11:37 next collapse

Simple Storage Service

E: I agree that their names are shit though. But S3 makes sense (once you know what it means). Just like boto3 makes sense (once you know what it means)

Droechai@lemm.ee on 04 Jun 12:34 collapse

Probably inspired by the Minnesota Mining and Manufacturing Company, or 3m for short

Appoxo@lemmy.dbzer0.com on 04 Jun 15:43 collapse

Still better than EC2 and the likes. Where is EC1? And what about 3?

dumbass@leminal.space on 05 Jun 08:33 collapse

EC3 is wrestling in NWA now.

goldfndr@lemmy.ml on 04 Jun 10:52 collapse

OracleMaker was too problematic.

pyre@lemmy.world on 04 Jun 18:24 collapse

i like that they named it after one of the most notorious instances of fraud.

RacerX@lemm.ee on 04 Jun 00:54 next collapse

They should have had 701

RaptorBenn@lemmy.world on 04 Jun 02:42 next collapse

Crazy that 700 professionals in india is cheaper than a compute/data centre.

milicent_bystandr@lemm.ee on 04 Jun 03:19 next collapse

700 professionals in India probably make more coherent software than AI.

RaptorBenn@lemmy.world on 04 Jun 09:29 collapse

100%, but i dont think that will stay true for too long.

calcopiritus@lemmy.world on 04 Jun 10:35 next collapse

In the meantime. This is a valid business model.

andallthat@lemmy.world on 04 Jun 13:16 collapse

Depends what you mean by “valid”. If you mean “profitable”, sure: Fraud has always been a profitable business model.

But if you mean “valid” in terms of what Microsoft got out of their $455M investment, not so much, as they wanted a great new AI model, not the output that the “human-powered” model produced pretending to be an AI.

Shanmugha@lemmy.world on 04 Jun 15:37 collapse

Of course. Just one more nuclear reactor bro, just one more trillion dollars investment bro

RaptorBenn@lemmy.world on 05 Jun 08:03 collapse

Oh is that what itll cost? /s

Shanmugha@lemmy.world on 05 Jun 08:40 collapse

Yeah. Trust me on this, bro

Ledericas@lemm.ee on 04 Jun 21:36 collapse

a data center isnt cheap, probably cost billions, a year to operate or millions. plus all the side effects, like power requirement and water waste.

RaptorBenn@lemmy.world on 05 Jun 08:09 collapse

I can run a small model on my home pc, if i had access to those kinds of resources, i could run a AI data centre for profit, probably more rssource efficient than those 700 dudes as well.

fritobugger2017@lemmy.world on 04 Jun 02:59 next collapse

in a trench coat

mxc@programming.dev on 04 Jun 05:46 next collapse

Next do “self driving cars”

ICastFist@programming.dev on 04 Jun 14:19 next collapse

You mean the 40 horsepower is actually 40 Indians under the hood??

SocialMediaRefugee@lemmy.world on 04 Jun 21:17 collapse

Check the trunk for an Indian guy with a street map.

atlien51@lemm.ee on 04 Jun 05:56 next collapse

Goodbye! Onto the next one

GenosseFlosse@feddit.org on 04 Jun 06:30 next collapse

AI stands for “actually indians”?

ChickenLadyLovesLife@lemmy.world on 04 Jun 09:45 next collapse

Always Infosys

Knock_Knock_Lemmy_In@lemmy.world on 04 Jun 18:01 next collapse

IP is “Infact Pakistanis”

squaresinger@lemmy.world on 04 Jun 21:51 collapse

And what’s TCP/IP?

dumbass@leminal.space on 05 Jun 08:30 collapse

Todays chosen Pakistani/Instant Pakistani

Batman@lemmy.world on 04 Jun 18:04 next collapse

I’m waiting for “generalized” actually Indians

ftbd@feddit.org on 04 Jun 20:48 collapse

You mean A Guy Instead?

SocialMediaRefugee@lemmy.world on 04 Jun 21:17 collapse

All Indians.

Afflictedlife@lemmy.ml on 04 Jun 12:48 next collapse

What do you mean the new llm I invested in is just 700 Indians in a trench coat?!

TempermentalAnomaly@lemmy.world on 04 Jun 18:10 next collapse

"Welcome back to tonight’s episode of “Is it AI or 700 Indian Engineers!!” 👏🏾👏🏾 👏🏾

fyzzlefry@retrolemmy.com on 04 Jun 18:43 collapse

I’m picturing a room of people with protractors ray tracing Doom.

SocialMediaRefugee@lemmy.world on 04 Jun 21:15 next collapse

On the internet no one knows you are 700 Indian engineers.

SocialMediaRefugee@lemmy.world on 04 Jun 21:15 next collapse

“Sachin! Quick, look up the best way to impress a first date who is vegetarian!”

10001110101@lemm.ee on 04 Jun 21:58 next collapse

but it turns out all that cash was going toward a workforce of over 700 Indian engineers, rather than an AI.

I doubt much of that cash was going to their workforce. Should have though.

RalphFurley@lemmy.world on 04 Jun 23:00 next collapse

Anyone remember Cha-Cha?

altphoto@lemmy.today on 05 Jun 05:39 collapse

Charming!

disconnectikacio@lemmy.world on 04 Jun 23:01 next collapse

I’ve got so indian answers from perplexity, and from chatgpt too… so this is why!

RadioFreeArabia@lemmy.cafe on 05 Jun 12:49 collapse

I wonder how they would answer if asked about Kashmir

phantomwise@lemmy.ml on 05 Jun 12:09 next collapse

I don’t even know what to say. How can you make jokes when reality already is making them for you? Have we finally entered The Onion Timeline?

Alistaire@sopuli.xyz on 06 Jun 14:07 collapse

reminds me of the time when something with Amazon was Indian employees