pelletbucket@lemm.ee
on 23 Jul 2024 19:56
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can’t they start with the motherfuckers who give fake email addresses for support?
Starbuck@lemmy.world
on 23 Jul 2024 21:30
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That would be great. Just a bit that sends an email from a different innocuous sounding Gmail every month with a generic problem like “app crashes on <random device>” to see if there is a response. If you miss 3 in a row, you’re out
Eh. I've been on the receiving end of one of those inboxes and the spam is absolutely, utterly unbearable. Coming up with a better system than a publicly listed email address is on Google at this point, because there is no reasonable way to provide support when you need a spam filter tuned up to such a level that all legitimate mail also ends up in spam.
pelletbucket@lemm.ee
on 23 Jul 2024 21:54
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then you put a feedback system inside your app that you actually respond to.
threaded - newest
can’t they start with the motherfuckers who give fake email addresses for support?
That would be great. Just a bit that sends an email from a different innocuous sounding Gmail every month with a generic problem like “app crashes on <random device>” to see if there is a response. If you miss 3 in a row, you’re out
Eh. I've been on the receiving end of one of those inboxes and the spam is absolutely, utterly unbearable. Coming up with a better system than a publicly listed email address is on Google at this point, because there is no reasonable way to provide support when you need a spam filter tuned up to such a level that all legitimate mail also ends up in spam.
then you put a feedback system inside your app that you actually respond to.
Inb4 apps like NewPipe and Signal are arbitrarily categorized as “low quality” without any sort of opportunity to challenge the ruling.