Microsoft saved $500 million using AI — after slashing over 15,000 jobs in 2025 (www.windowscentral.com)
from Amoxtli@thelemmy.club to technology@lemmy.world on 17 Jul 14:24
https://thelemmy.club/post/31037795

#technology

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resipsaloquitur@lemmy.world on 17 Jul 14:37 next collapse

Did they.

pdxfed@lemmy.world on 17 Jul 14:41 next collapse

They just stop(ped) offering support for whatever the product or line was. Create a “service portal” that provides results, relevant or not. Creat a forum where people can ask questions that aren’t answered, or if they are it’s the labor of some Stockholm Syndrome user who is trying to help others as they weren’t.

This won’t stop here, it’s the dream to not actually have to service your product. Imagine being Ford and saying “as is” when a customer asks why the blinker doesn’t work. Insane, right? That is the push here for a few reasons, all $ of course:

  • achieve oligarchy or monopoly
  • enshittfy product
  • remove product support to save on support labor and related infrastructure
  • profit!

*Profit for a while until people leave or you are replaced but what a profitable run!

JoeKrogan@lemmy.world on 17 Jul 18:21 next collapse

And when a competitor arises they just buy them and repeat the process

jubilationtcornpone@sh.itjust.works on 18 Jul 12:34 collapse

Forget servicing the product. Hell, forget the product. Why can’t they just charge every person alive a subscription for existing? You can choose from monthly or annual, which is slightly cheaper, and either way you get nothing in return.

Imgonnatrythis@sh.itjust.works on 17 Jul 16:03 next collapse

Goodness, that poor man’s head looks like it’s about to enter a massive anus.

RagingSnarkasm@lemmy.world on 17 Jul 16:04 next collapse

If you have 15,000 jobs that could be done by the current state of AI, that says a lot more about your management team than anything else.

Naich@lemmings.world on 17 Jul 17:03 next collapse

That’ll be why Microsoft stuff is so shitty.

nightwatch_admin@feddit.nl on 17 Jul 17:13 next collapse

lmao they just cut jobs to pay for their trashy ai.

Deestan@lemmy.world on 17 Jul 18:04 next collapse

Don’t say “impressive productivity gains” when they are doing less and worse.

cupcakezealot@piefed.blahaj.zone on 17 Jul 18:08 next collapse

remember 10 years ago when tech companies were actually doing interesting things instead of just being ai slop

MonkderVierte@lemmy.zip on 18 Jul 14:44 collapse

That was 20 years ago.

Almacca@aussie.zone on 17 Jul 20:02 next collapse

And what are they going to do with that money they ‘saved’?

PushButton@lemmy.world on 18 Jul 02:33 collapse

Pay that power bill…

Almacca@aussie.zone on 18 Jul 09:00 collapse

Oh, well that’s ok then. :|

atticus88th@lemmy.world on 18 Jul 03:41 next collapse

Saved $500M but spent $80B. That’s a $79.5B loss.

Im sure that $500M will magically start making it worth it.

I’ll be right back, going to ask AI how.

romantired@shibanu.app on 18 Jul 12:14 collapse

Finally, some normal news. Silly people are doomed. Machines will prevail!