Amazon has been listing products with the title, 'I'm sorry, I cannot fulfil this request as it goes against OpenAI use policy' (www.businessinsider.com)
from L4s@lemmy.world to technology@lemmy.world on 15 Jan 2024 18:00
https://lemmy.world/post/10752223

Amazon has been listing products with the title, ‘I’m sorry, I cannot fulfil this request as it goes against OpenAI use policy’::Products have appeared on the platform with odd titles that are seemingly related to OpenAI’s usage policy.

#technology

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autotldr@lemmings.world on 15 Jan 2024 18:00 next collapse

This is the best summary I could come up with:


The site has been playing host to items with names such as, “I cannot fulfill this request as it goes against OpenAI use policy.”

One dresser previously listed on Amazon was called, "I’m sorry but I cannot fulfill this request it goes against OpenAI use policy.

The trend suggests companies might be using OpenAI’s popular chatbot to create product descriptions, including item names, without reviewing the final results.

Another listing, which appears to be a piece of hose, is titled: “I apologize, but I cannot complete this task it requires using trademarked brand names which goes against OpenAI use policy.”

Representatives for Amazon and OpenAI did not immediately respond to a request for comment from Business Insider, made outside normal working hours.

In a statement shared with Futurism, the company said: “We work hard to provide a trustworthy shopping experience for customers, including requiring third-party sellers to provide accurate, informative product listings.”


The original article contains 265 words, the summary contains 152 words. Saved 43%. I’m a bot and I’m open source!

dual_sport_dork@lemmy.world on 15 Jan 2024 18:22 next collapse

The worst part about this is not that punters have tried it, because we all know an expect the level of scumminess we’ll get from random Amazon vendors. It’s that nobody upstairs noticed (or cared…) and brought the hammer down on them until actual people started complaining.

veeesix@lemmy.ca on 15 Jan 2024 18:28 next collapse

The real issue here isn’t the AI-generated listings. The “reviews” being so obviously fake is what I hope gains more traction.

teamevil@lemmy.world on 16 Jan 2024 01:57 collapse

Ai asking to make AI product copy

KinNectar@kbin.run on 15 Jan 2024 18:46 next collapse

Their products will fail and they will learn. This is likely people who do not know English very well seeking to use AI to automatically name their products for them. Not a terrible application for AI, but certainly shouldn't be fully automated with no editorial oversight.

ilmagico@lemmy.world on 15 Jan 2024 19:07 collapse

Yes, there are a lot of legitimate users for this AI technology, and writing a meaningful product listing title from (say) a longer product description, maybe in a different language, seems fine to me. Even using trademarked names could be ok, if the product sold has them (e.g. “mini pc with Intel ™ processor”).

The fact that they are generated and used without anybody even looking at them is highly suspicions, of course…

deafboy@lemmy.world on 15 Jan 2024 20:16 next collapse

The only thing amazon had was a brand. They’ve sold it for short term profit and now it’s just a shittier aliexpress. The question is, why not go for the real thing?

Spiralvortexisalie@lemmy.world on 15 Jan 2024 20:45 next collapse

Shipping speed for me, Aliexpress is 11 days or less, Amazon Prime 2 days or less. I think its funny they’ve copied Fedex with their main routes being in-house and their last-mile being “independent” contractors (Fedex Ground / Amazon Flex), and now Fedex will copy them with their upcoming FDX platform, which I believe is supposed to be an upgrade to shoprunner that will continue to sell from other Vendors but more like how amazon and walmart do it, where its a footnote on the item details.

LazaroFilm@lemmy.world on 15 Jan 2024 23:01 next collapse

Yep.

If I can wait = AliExpress.

If I can’t wait=Amazon next day, then return when the AliExpress one arrives.

DanglingFury@lemmy.world on 16 Jan 2024 18:28 collapse

Whats your take on temu

LazaroFilm@lemmy.world on 16 Jan 2024 19:24 next collapse

It feels more iffy than AliExpress. I got a series of items from Remy that were technically the description but at the lowest quality possible to qualify. AliExpress refund system has been solid for me.

andros_rex@lemmy.world on 17 Jan 2024 02:15 collapse

Butting in: Temu has been aggressively pursuing a market share, once it has reached a large audience the deals will be less good. It also enables various varieties of affiliate marketing which get a little scammy (you’ve probably had a Facebook friend or random TikTok aggressively push Temu) and the app harvests a shit ton of data from you.

AliExpress has been fairly consistent for years. AliBaba is what a lot of merchants in the US use to purchase and resell goods, AliExpress just feels like taking out a middleman.

Ultimately, it’s best to comparison shop. Amazon, Temu, Ali will all often have the same item up, just find the one that’s cheapest.

IronKrill@lemmy.ca on 17 Jan 2024 01:28 collapse

Depends who you buy from. I’ve had shipping take 2-3 weeks on some items since the sellers are just the same Chinese companies as Ali.

BassTurd@lemmy.world on 15 Jan 2024 23:39 next collapse

Honest question here…

I was always under the impression that AliExpress is worse than Amazon. Now, Amazon is not good, I know that, but I guess the narratives I was fed is that AliExpress is like Wish, and just terrible, counterfeit/knockoff products (Amazon on that fast track), excessive data capture, and I thought CCP (probably confusing with Temu).

Anyway, can you quick explain how AliExpress is a less shitty Amazon? I’ll start doing some shopping there if that’s the case.

notasandwich1948@sh.itjust.works on 15 Jan 2024 23:59 next collapse

if I’m buying anything on AliExpress it’s usually various electronic parts and some tools. it’s really good for that kind of thing, way more of that than on UK Amazon and half the price. doesn’t help that I live in Ireland so occasionally you find something on UK Amazon that doesn’t ship to Ireland. the downside of AliExpress is that it takes a month for whatever you buy to arrive and the website is a mess

BassTurd@lemmy.world on 16 Jan 2024 00:03 collapse

I had thought that electronics were specifically the worst options for counterfeit items. Things labels cables not being certified, or hard external hard drives filled with flash cards. That sort of thing.

I’m in the US, so maybe our Amazon markets are notably different in choices and prices.

aStonedSanta@lemm.ee on 16 Jan 2024 00:39 next collapse

You are generally correct. But alixpress is like Amazon. If you find a good seller on their platform chances are you can build rapport and receive quality products. I know a few people who make vapes in America but buy most of their parts off aliexpress and they are all solid pcbs for the PIDs and what not. But no not gonna buy cables off aliexpress lol

HeyThisIsntTheYMCA@lemmy.world on 16 Jan 2024 17:05 collapse

I got a great vape with a shitty battery terminal (the company what makes them fixed the issue in later models. Or I just had a defective unit) and aliexpress sourcing would explain so much.

turmacar@lemmy.world on 16 Jan 2024 01:41 next collapse

I’d wager they’re not talking electronic parts like hard drives, but electronic parts like microcontrollers and capacitors, stuff you solder together. It is pretty good for that in my experience in the US, you just have to know what you want beforehand and be good about reading the descriptions.

acceptable_pumpkin@lemmy.world on 16 Jan 2024 02:00 collapse

That’s exactly what I use them for. LED strips, ESP32 controllers, cables, ZigBee devices for home automation, etc.

notasandwich1948@sh.itjust.works on 16 Jan 2024 02:06 collapse

I wouldn’t buy any storage from there but I’ve bought things like a 10 pack of tp4056 battery chargers and a clamp multimeter for a really nice price.

[deleted] on 16 Jan 2024 00:16 next collapse

.

lone_faerie@lemmy.blahaj.zone on 16 Jan 2024 00:41 next collapse

Amazon has essentially become a drop shipping front for AliExpress. You’re getting the exact same terrible, knockoff products, just marked up and stored in an Amazon warehouse so you get it in two days instead of two weeks. They’re both shitty, but at least with AliExpress you aren’t paying extra for the middleman to make a profit.

BowtiesAreCool@lemmy.world on 16 Jan 2024 01:29 next collapse

I mean it completely depends on what you’re buying. Don’t blame Amazon that your $15 wireless earbuds with no brand name feels cheap and gets hot.

TheGrandNagus@lemmy.world on 16 Jan 2024 12:00 next collapse

I find myself half agreeing with this and half disagreeing.

Should we not hold Amazon accountable for not vetting what’s on their store?

If I went in to a physical shop and bought a knife, then when I got home the handle fell off, is it not reasonable to be angry at the brand and the shop I bought it from?

Yeah, it’s not their product, but they gave the product their approval in the form of carrying the item for sale.

If Amazon marketed themselves as an open marketplace, like eBay, I’d say fair enough. But that’s not what they do, Amazon markets themselves as an online store with their own warehouses. They’re more akin to an online supermarket.

EdibleFriend@lemmy.world on 16 Jan 2024 18:09 collapse

I don’t blame Amazon for the products being shit. I blame Amazon for not doing anything about the fact the shit product has 3000 5 star reviews that are word for word on hundreds of different products.

notasandwich1948@sh.itjust.works on 16 Jan 2024 02:09 collapse

iirc drop shipping is where they also ship it from China too. so the person dropshipping doesn’t have to keep an inventory of things

notasandwich1948@sh.itjust.works on 16 Jan 2024 02:10 collapse

and yes ofc that also happens on Amazon

jeffw@lemmy.world on 16 Jan 2024 04:54 collapse

Wish is an AliExpress copycat.

csm10495@sh.itjust.works on 16 Jan 2024 05:35 next collapse

I’ll bite. I disagree with this.

I buy things, I get them in a reasonable time at a reasonable price. If something is wrong, I can return. Their customer service is one of the best. I feel more comfortable buying things there with Prime since I know they’ll take care of me.

I wish Prime was cheaper … I wish everything was. Every company jacks up prices.

It’s not even close to AliExpress. The quality of Amazon is far superior. I buy stuff from AliExpress and I have to wait 2 weeks, have worse customer support, etc. I bought something once and didn’t get any info until it arrived at my door 4 weeks later. I asked what’s up at week 3 and was told to wait till 4 before they can look into it.

Amazon is a marketplace, anyone can create a store and put up items. It’s not really Amazon’s fault that people have BS listings. It’s not reasonable to human-vet every listing. Maybe they could have a better reporting system; idk.

Could they do better on ratings and other things? Sure. Heck they added the ai summary for reviews. I like that. Are they still the best general marketplace for consumers: in my opinion: yes.

I ordered a random endoscopic camera for a car issue. Less than 20 bucks. It’ll be here in a couple days. It’s from a random brand. If it works: great. If not: money back. I like the choice of random brands and maybe some I’ve heard of. Choice is good.

inverted_deflector@startrek.website on 16 Jan 2024 17:45 next collapse

My big issue with amazon these days is that it’s flooded with trash. Like sure if you want some disposable garbage that you dont think twice about or if a very specific item you know is good is for sale on their site you can use them and their return policy is good.

But otherwise the flood of no-name vendors has become like browsing a more expensive wish.com. So many randomly generated non reputable companies selling the same rebranded knockoffs of knockoffs at various price points. It used to be that at least you could go up in price bracket and get to the actual products but now even that is hard. You can check out products worth over a hundred dollars and it still have mixed reviews and no actual brand recognition . It’s gotten to the point that if its something that matters or is more that $50 I search on big box sites and either order directly for them or find the item and get it off amazon.

frezik@midwest.social on 16 Jan 2024 17:46 next collapse

Amazon is a marketplace, anyone can create a store and put up items. It’s not really Amazon’s fault that people have BS listings. It’s not reasonable to human-vet every listing. Maybe they could have a better reporting system; idk.

I’ll push back on this part. They can vet just fine by raising the barrier to entry a bit. They’d have fewer products. There’d be three USB cable vendors instead of 500. That would be OK.

Leaning into Sturgeon’s Law (“90% of everything is crap”) can be OK in some circumstances. Leave all the gates wide open and let anyone in. Steam is a good example; I find most of my games by word of mouth, and if some shithole asset flipper wants to toss their game up there, I will probably never see it until Steph Sterling points it out.

I don’t think that can work for Amazon. It’s too much and fraud is rampant.

csm10495@sh.itjust.works on 17 Jan 2024 05:52 collapse

I disagree. I’d rather have 500 choices and let the consumer choose than a triopoly on my poor USB cables.

Edit: Maybe the ranking system needs more work. Personally I like seeing all and making choices. Though some may just want above board picks.

Reminds me of code. Too bad ya can’t just regex search combined with star ratings and some secret sauce to get rid of what the viewer thinks of as crap.

UNWILLING_PARTICIPANT@sh.itjust.works on 16 Jan 2024 17:59 collapse

Yeah once I stopped buying from Amazon I realised how many of my supposed needs were just wants. Like, it’s ok if I can’t get literal brass tacks for a project this week. It’s not urgent. Nothing ever was. I didn’t need any of this shit in the 90s and I don’t need it now. I just got used to having it, and had to adjust to intentionally going without it (for ethical reasons).

doctorcrimson@lemmy.world on 16 Jan 2024 06:55 next collapse

If I have to go to different sites for my Glyceryl Monostearate, Dehydroacetic Acid, Sodium Lactate, Benzyl Alcohol, a bag of Japanese Candy, a Keyboard cable repair kit, thousands of live ladybugs, some new tiny 1/32 and 1/64 paintbrushes, and 500 pairs of dust free latex gloves then I might as well just not shop online at all.

This comment was joking btw, half that shit isn’t even available on Amazon rn.

barsoap@lemm.ee on 16 Jan 2024 12:08 collapse

It’s true though I’ve had orders where I bought a multimeter, soap, Szechuan pepper, and a bamboo shelf for the bath. That’s at least three stores and more likely four.

It’s the only advantage they have left, here in Germany Amazon has become worse and worse and worse with shipping. Unless the online store is set up in the boondonks or you live there next-day delivery is the norm, and pretty much all other shops dispatch packages on the same day as long as you order early enough, Amazon often takes days to dispatch, and if I want to use my close-by Hermes pickup they take weeks because apparently they don’t like how much Hermes is charging them. And no I won’t be paying for fucking prime to get a service level you get everywhere else as standard.

AliExpress, meanwhile, I mean it’s hit and miss but if you’re ordering something from out of a EU warehouse it arrives reasonably quickly, usually the next day after. If you’re ordering directly from China all bets are off right now: The northern rail links via Russia are down, so is pretty much the red sea, what’s left is the Horn of Africa or the TRACECA rail link. Also doing import yourself can be a bureaucratic nightmare possibly involving first figuring out where your local customs office is (it usually won’t be local at all) if they retained the package.

tjsauce@lemmy.world on 16 Jan 2024 18:49 collapse

You COULD go to five or six stores, or just one! ☝️

andros_rex@lemmy.world on 17 Jan 2024 02:05 collapse

Honey, you’ve got a big storm coming when your options for consumer goods are one or two mega outlets selling shoddy cheap shit with no real competition.

PipedLinkBot@feddit.rocks on 17 Jan 2024 02:05 collapse

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UNWILLING_PARTICIPANT@sh.itjust.works on 16 Jan 2024 17:55 collapse

They’ve got an unparalleled* delivery network and kind of killer vertical integration (because they keep undercutting companies that work with them).

I mean I’ve been boycotting Amazon / aws for almost a decade, but they’re still quite powerful.

E: maybe it is paralleled idk don’t @ me, I just know it’s shockingly fast in NA

kattenluik@feddit.nl on 16 Jan 2024 18:49 collapse

They’re rising in popularity in the Netherlands despite having the same delivery as any other website, things are usually just cheaper or more available on Amazon.

PraiseTheSoup@lemm.ee on 17 Jan 2024 03:01 collapse

Cheaper for now. Amazon started that way in the US as well. That’s how you get everyone to switch to your platform. Then you leave it for a bit to cultivate a dependence on said platform, until finally you increase prices and rake it in. They could do this anywhere. They have the resources to undercut just about anyone for as long as it takes to starve out the competition.

kattenluik@feddit.nl on 17 Jan 2024 06:55 next collapse

Luckily the average person doesn’t care much about Amazon at all, people in the Netherlands still very much prefer physical stores and bol.com

evranch@lemmy.ca on 17 Jan 2024 07:32 collapse

They’re still the only company that can get stuff shipped to rural Canada at a decent price. AliExpress often comes out more expensive once you pay for shipping, and you lose the return policy as well.

Buy from a Canadian company you say? Ha! Long before Amazon existed the prices were already inflated and shipping was insane. Amazon was a breath of fresh air just by bringing US prices to Canada.

Except for specific items like tools and PC components, Amazon still beats every shop in Canada.

BrianTheeBiscuiteer@lemmy.world on 16 Jan 2024 00:45 next collapse

Feels like it’ll be less than a year before we get AI replies in our messaging apps, then it’s nothing but AI sending messages back and forth.

EveningPancakes@lemm.ee on 16 Jan 2024 04:02 next collapse

AI generated messages are already in Android’s Messenges client.

JTskulk@lemmy.world on 16 Jan 2024 05:49 next collapse

Got a link?

EveningPancakes@lemm.ee on 17 Jan 2024 18:55 collapse
soggy_kitty@sopuli.xyz on 16 Jan 2024 07:04 next collapse

How do you know? I would love to read more about this

EveningPancakes@lemm.ee on 17 Jan 2024 18:55 collapse
CucumberFetish@lemm.ee on 16 Jan 2024 07:05 next collapse

Where? I’d like to use it as if I cannot answer a call, I’d like it to offer a better replying option than the hardcoded ones now.

EveningPancakes@lemm.ee on 17 Jan 2024 18:54 collapse

You may need to sign up for beta access to the Messages app in the Play Store to gain access. Attracted is a screen shot of what it looks like on my end, you tap the 4th button from the right. For what it’s worth, I don’t use it…

<img alt="" src="https://lemm.ee/pictrs/image/155a1700-4ff9-4d71-b1f9-3898df199626.png">

OozingPositron@feddit.cl on 17 Jan 2024 01:05 collapse

Here’s to everyone asking. <img alt="" src="https://feddit.cl/pictrs/image/7af3be46-3f49-4ccd-8344-36916e0d1a00.jpeg">

EveningPancakes@lemm.ee on 17 Jan 2024 18:51 collapse

Those are different and have been in there for a while. Here’s a screen shot of what I was referring to. It’s the 4th button from the right <img alt="" src="https://lemm.ee/pictrs/image/69c1988d-2402-4692-a7f4-3eef4207e518.png">

JTskulk@lemmy.world on 17 Jan 2024 23:07 collapse

Oh it’s typing/chat suggestions, the same thing we already get with our keyboards. For some reason I thought you meant error messages written by AI haha.

Muffi@programming.dev on 16 Jan 2024 06:37 next collapse

Before leaving Reddit, I frequently saw what was clearly LLM bots having “conversations” in the comments. Shit’s just starting to get weird.

T156@lemmy.world on 16 Jan 2024 10:59 next collapse

It already exists. Some spambots are using LLM generated messages to reply to users (possibly for engagement/apparent legitimacy).

Won’t be too long before you have two separate spam networks “talking” to each other.

WillFord27@lemmy.world on 16 Jan 2024 11:27 next collapse

Everyone on Lemmy is a bot except you!

hakunawazo@lemmy.world on 16 Jan 2024 18:45 next collapse

<img alt="" src="https://lemmy.world/pictrs/image/8223e924-aa50-4f31-9613-63ba24956f60.jpeg">

pirat@lemmy.world on 16 Jan 2024 23:56 collapse

Bleep bloop, I’m a robot

chwilson@lemmy.world on 16 Jan 2024 11:44 collapse

Sounds like the Dead Internet Theory

wikibot@lemmy.world on 16 Jan 2024 11:44 collapse

Here’s the summary for the wikipedia article you mentioned in your comment:

The dead Internet theory is an online conspiracy theory that asserts that the Internet now consists mainly of bot activity and automatically generated content that is manipulated by algorithmic curation, marginalizing organic human activity. Proponents of the theory believe these bots are created intentionally to help manipulate algorithms and boost search results in order to ultimately manipulate consumers. Furthermore, some proponents of the theory accuse government agencies of using bots to manipulate public perception, stating “The U.S. government is engaging in an artificial intelligence powered gaslighting of the entire world population”. The date given for this “death” is generally around 2016 or 2017.The theory has gained traction because much of the observed phenomena is grounded in quantifiable phenomena like increased bot traffic. However, the idea that it is a coordinated psyop has been described by Kaitlin Tiffany, staff writer at The Atlantic, as a “paranoid fantasy,” even if there are legitimate criticisms involving bot traffic and the integrity of the internet.

^to^ ^opt^ ^out^^,^ ^pm^ ^me^ ^‘optout’.^ ^article^ ^|^ ^about^

wieson@lemmy.world on 16 Jan 2024 18:32 next collapse

It’s like RAAAiAIIIN

ShaggySnacks@lemmy.myserv.one on 17 Jan 2024 01:43 collapse

Life has a funny, funny way of helping you out

trk@aussie.zone on 16 Jan 2024 11:57 collapse

How ironic

palitu@aussie.zone on 16 Jan 2024 14:26 collapse

Took me a second…

Bravo!

Lev_Astov@lemmy.world on 16 Jan 2024 05:10 next collapse

Not as of right now, it isn’t. I was disappointed to see none when I searched.

wesley@yall.theatl.social on 16 Jan 2024 17:18 next collapse

Yeah same here. I tried searching a few days ago when another article first came out about this and I couldn’t find anything. Even using the links in the article.

Maybe the products were all removed in response to the article?

PopcornTin@lemmy.world on 16 Jan 2024 18:40 collapse

Damn, and I’m fresh out of I’m sorry, I cannot fulfil this request as it goes against OpenAI use policy.

HeyThisIsntTheYMCA@lemmy.world on 16 Jan 2024 17:07 next collapse

Some companies, shit like this coming up in the news is QA

ipkpjersi@lemmy.ml on 16 Jan 2024 17:28 collapse

Many companies I’ve worked at are like this. No need to pay for QA, let the end users test it.

ShaggySnacks@lemmy.myserv.one on 17 Jan 2024 01:40 collapse

AAA video games has entered the chat

SparrowRanjitScaur@lemmy.world on 16 Jan 2024 21:53 collapse

This would be easy to fix. Just run the result of the first openai api call into another one asking “Is this a valid product description?”. Or even cheaper, just filter out any results that contain openai.

ilinamorato@lemmy.world on 17 Jan 2024 01:08 collapse

Two facts:

  • AI detection of AI has both a false positive rate and a false negative rate approximately equal to random chance.

  • Filtering out any product that contains “OpenAI” as a string would preclude any books about the product; in addition to any stickers meant to identify AI-generated content, printed products decrying or identifying it, products meant to work with or connect to it, and so forth.

Generally that sort of heavy-handed automatic moderation is more trouble than it’s worth.

veni_vedi_veni@lemmy.world on 17 Jan 2024 01:52 collapse

Mmm, love the smell of spaghetti code in the morning

ilinamorato@lemmy.world on 17 Jan 2024 03:10 collapse

That’s my secret, Cap. It’s all spaghetti code.